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Delta Hotels Victoria Ocean Pointe Resort

Hotels, Accessibility

100 Harbour Road, Victoria, British Columbia, V9A 0G1

Health and Safety Info

Accessibility

This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.

Mobility

Parking
  • Designated accessible parking near an accessible entrance that is specifically marked
  • Space specifically marked with a van-accessible sign, at minimum 4.7 metres wide, large enough to accommodate a vehicle with a side lift/ramp
Entrance
  • Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
  • Entry route has a door that is at minimum 815 mm wide
  • One or more entry points are automated
Lobby Or Reception Area
  • Lowered counter at the reception or ticket desk
Restroom In Public Area
  • Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
Food Services
  • Accessible path of travel and accessible style tables/booths
Elevator
  • Multiple floors with an elevator that is large enough for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)
Accessible Guest Rooms
  • Rooms for guests using mobility devices
  • Accessible route to accessible rooms
  • Entry door is a minimum 815 mm wide
  • Lowered "spyhole" in door
  • Lever type handle on entrance door
  • Easy pull or push door (max 22 newtons or 2.24 kilograms-force)
  • Lowered room controls (light switches, temperature controls)
  • Space between furniture is a minimum of 900 mm
  • Lowered hanging space in closet
  • Additional guest rooms have visually or hard of hearing features
Accessible Guest Room Bathroom
  • Door is a minimum 815 mm wide
  • Lowered mirror at sink vanity
  • Fixed grab bars in shower
  • Handheld showerhead with lever controls
  • Bathtub with grab bars
  • Grab bars at toilet

Vision

Overall Space
  • Audible alarm and/or public service system
  • Multiple lighting sources to improve visibility
  • Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
  • Staff are available to accompany guests through the venue as a guide, and to describe the sights
  • Elevators (if applicable) have verbal announcements at each floor, and braille on the buttons

Hearing

Overall Space
  • Accommodation has closed captioning on TVs/video boards
  • Accommodation has a bed shaker alarm system
  • Staff available on request that can communicate using American Sign Language
  • Staff are trained to use alternative communication tools such as Apps or text messaging

Cognitive & Sensory Friendly

Overall Space
  • Staff are available to accompany guests through the venue as a guide, and to describe the sights

General

Emergency Plan
  • Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
Service Dogs
  • Staff have been trained on guide and service dog policies
  • Business has a dog relief area on site
High Speed Internet Service
  • Business has high-speed internet service available for video application use
Learn More

Surpass your expectations for luxury and adventure at Delta Hotels Victoria Ocean Pointe Resort, our coastal hotel offering comfortable amenities and an exciting location near downtown Victoria and Vancouver. Nestled along the island shore, our modern hotel places you near attractions such as The Butchart Garden and Royal British Columbia Museum with short walks to the Fisherman’s Wharf and British Columbia Parliament Buildings. Explore Victoria Island and return to our hotel for stand-out meals at LURE Restaurant & Bar, offering amazing waterfront views. Maintain your routine in our fully equipped fitness centre, indoor pool and tennis courts. Retreat to your hotel room or suite, outfitted with a plush bed and stylish dcor. Enticing in-room amenities include free high-speed Wi-Fi, flat-panel TVs and large desks with ergonomic chairs and plug-in panels. Make Delta Hotels Victoria Ocean Pointe Resort your gateway to the best of Victoria and Vancouver.

Boats in the marina at Pender Harbour