Explore BC

Dog Mermaid Eco Excursions, Kayak Rentals & Retreats

Indigenous Culture, Sightseeing, Spas & Wellness, Paddling, Hiking, Accessibility

2311 Mackinnon Rd Otter bay marina, Pender Island, British Columbia, V0N 2M1

Dog Mermaid Eco Excursions, Kayak Rentals & Retreats Accessibility

This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.

Mobility

Parking
  • Designated accessible parking near an accessible entrance that is specifically marked
  • Space specifically marked with a van-accessible sign, at minimum 4.7 metres wide, large enough to accommodate a vehicle with a side lift/ramp
Entrance
  • Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
  • Entry route has a door that is at minimum 815 mm wide
Lobby Or Reception Area
  • Lowered counter at the reception or ticket desk
Restroom In Public Area
  • Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
Food Services
  • Accessible path of travel and accessible style tables/booths
Activities & Transportation
  • Key activities are accessible to guests using mobility devices
  • Information displays (if applicable) at a lower height
  • Accessible spaces have clear views of the main activity (i.e. stage, viewing area)
  • Pathways are hard packed surfaces with a maximum slope 5%

Vision

Overall Space
  • Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
  • Staff are available to accompany guests through the venue as a guide, and to describe the sights

Hearing

Overall Space
  • Staff are trained to use alternative communication tools such as Apps or text messaging

Cognitive & Sensory Friendly

Overall Space
  • Subtle and/or natural lighting, no florescent or harsh lighting, and no dark shadows
  • Staff are available to accompany guests through the venue as a guide, and to describe the sights

General

Supporting Programs
  • Business accepts Access2Card (www.access2card.ca) or permits a support person to accompany the customer at no cost or at a discount
Emergency Plan
  • Emergency plan includes staff trained to provide in-person assistance for people with cognitive disabilities
  • System in place for guests to contact a staff member for help if required
  • Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
Service Dogs
  • Staff have been trained on guide and service dog policies
  • Business has a dog relief area on site
High Speed Internet Service
  • Business has high-speed internet service available for video application use
Learn More

Dog Mermaid Eco Excursions, Kayak Rentals & Retreats specializes in Eco and indigenous education and tours, by means of kayaking, paddle boarding, hiking, kids camps, yoga, retreats, and dog sledding (in winter months). Based on Pender Island, our head office is located at Otter Bay Marina, just off the ferry. Along with having the beauty of launching from the bay, mobile services are available to suit your adventure design, and so is our new location on Salt Spring Island! Our certified, professional guides would love to take you into the wild!