Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
- Designated accessible parking near an accessible entrance that is specifically marked
- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- One or more entry points are automated
- Entry route has a door that is at minimum 815 mm wide
- Lowered counter at the reception or ticket desk
- Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
- Multiple floors with an elevator that is large enough for a 180* turn with a mobility device (minimum 1.50-metre diameter)
- Key activities are accessible to guests using mobility devices
- Information displays (if applicable) at a lower height
- Accessible spaces have clear views of the main activity (i.e. stage, viewing area)
- Pathways are hard packed surfaces with a maximum slope 5%
Vision
- Braille/large print signage for all publicly accessible areas
- Audible alarm and/or public service system
- Multiple lighting options to improve visibility
- Staff are available to accompany guest through venue as a guide, and to describe the sights
General
- Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual and hearing requirements
- Business has high-speed internet service available for video application use
- Staff have been trained on guide and service dog policies
Info panels in exhibit halls have large font for ease of viewing. Some TV's have closed captioning.
Our mission is to ignite young imaginations and connect Surrey’s diverse citizens and communities. We contribute to community life by celebrating Surreys past, present and future through innovative, dynamic and delightful learning, storytelling, and creating shared experiences. Exhibits are offered throughout the year that focus on the people of Surrey, community partners, current affairs and fun, interactive learning. Exhibitions and programs always relate to the residents of Surrey with subject matter that includes Indigenous learning, immigration, Surreys diverse communities, and sustainability. At Museum of Surrey, people are at the heart of everything we do. Every person in Surrey has a place here. We aspire to be accessible in every sense of the word: physically, intellectually, culturally, and economically. If you are looking for a place to connect with family or friends, come to the Museum. We strive to provide you with engaging, fun experiences.