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Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
- Designated accessible parking near an accessible entrance that is specifically marked
- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- Entry route has a door that is at minimum 815 mm wide
- One or more entry points are automated
- Lowered counter at the reception or ticket desk
- Key activities are accessible to guests using mobility devices
- Information displays (if applicable) at a lower height
- Accessible spaces have clear views of the main activity (i.e. stage, viewing area)
- Pathways are hard packed surfaces with a maximum slope 5%
Vision
- Audible alarm and/or public service system
- Multiple lighting sources to improve visibility
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
Hearing
- Staff are trained to use alternative communication tools such as Apps or text messaging
Cognitive & Sensory Friendly
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
General
- Staff have been trained on guide and service dog policies
- Business has a dog relief area on site
- Business has high-speed internet service available for video application use
Washrooms are accessible with inward swing doors
The Penticton Visitor Centre is the place to begin your Okanagan experience. Our knowledgeable and friendly team are here to assist in everything from accommodation to directions or information on any of the many events and festivals. Make this your first stop for wine touring, adventure or family fun. Looking for a souvenir from your trip? We have exclusive Visit Penticton merchandise only available at the Penticton Visitor Centre, from t-shirts, hats and hoodies to postcards, stickers and drinkware. Or visit our online store: shop.visitpenticton.com