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Hume Hotel & Spa

Spas & Wellness, Hotels, Accessibility

Things To Do, Food, Drink & Wellness, Spas & Wellness, Accommodation, HotelsKootenay Rockies, Kootenays, Nelson

422 Vernon St, Nelson, British Columbia, V1L 4E5

Accessibility

This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.

Mobility

Parking
  • Designated accessible parking near an accessible entrance that is specifically marked
Entrance
  • Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
  • One or more entry points are automated
  • Entry route has a door that is at minimum 815 mm wide
Restroom in Public Area
  • Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
Food Services
  • Accessible path of travel and accessible style tables/booths
Elevator
  • Multiple floors with an elevator that is large enough for a 180* turn with a mobility device (minimum 1.50-metre diameter)
Accessible Guest Rooms
  • Rooms for guests using mobility devices
  • Accessible route to accessible rooms
  • Entry door is a minimum 815 mm wide
  • Lever type handle on entrance door
  • Lowered room controls (light switches, temperature controls)
  • Space between furniture is a minimum of 900 mm
  • Additional guest rooms have visually or hard of hearing features
Accessible Guest Room Bathroom
  • Lever style faucet controls
  • Door is a minimum 815 mm wide
  • Bath bench or chair with backrest
  • Grab bars at toilet
  • Lowered mirror at sink vanity
  • Handheld showerhead with lever controls
  • Roll-under sink minimum roll under height 684 mm
  • Raised toilet - 430-480 mm above floor with grab bars
  • No threshold roll-in shower
  • Bathtub with grab bars
  • Fixed grab bars in shower
Activities & Transportation
  • Key activities are accessible to guests using mobility devices
  • Accessible spaces have clear views of the main activity (i.e. stage, viewing area)
  • Pathways are hard packed surfaces with a maximum slope 5%
  • Transportation (ie: sightseeing, bus, coach, (if applicable) equipped with a lift or roll in

Vision

  • Multiple lighting options to improve visibility
  • Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
  • Staff are available to accompany guest through venue as a guide, and to describe the sights
  • Elevators (if applicable) have verbal announcements at each floor, and braille on the buttons

Hearing

  • Accommodation has closed captioning on TVs/video boards
  • Business has a visual warning (alarm) system

General

Emergency Plan
  • Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual and hearing requirements
Service Dogs
  • Staff have been trained on guide and service dog policies
  • Business has a dog relief area on site

The Hume Hotel is a full-service Nelson landmark originally built in 1898 and is a must-see part of your trip to the area. We just completed a 12-year renovation. All floors have been renovated beautifully, maintaining that heritage charm that it is known for while incorporating some new technology like air conditioning and flat screen tvs. Centrally located, it includes the Aura Spa & Salon, General Store Family Restaurant, Mike’s Place Pub, the Library Lounge, the Spiritbar entertainment venue, the Liquor Boutique and Banquet Facilities. Overnight stays in any of the guest rooms include a full hot complimentary breakfast in the morning made to your liking. This hotel is full of history, character and amazing staff.