Hume Hotel & Spa

Spas & Wellness, Hotels, Accessibility

Things To Do, Food, Drink & Wellness, Spas & Wellness, Accommodation, HotelsKootenay Rockies, Kootenays, Nelson

422 Vernon St, Nelson, British Columbia, V1L 4E5

Accessibility

This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.

Mobility

Parking
  • Designated accessible parking near an accessible entrance that is specifically marked
Entrance
  • Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
  • One or more entry points are automated
  • Entry route has a door that is at minimum 815 mm wide
Restroom in Public Area
  • Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
Food Services
  • Accessible path of travel and accessible style tables/booths
Elevator
  • Multiple floors with an elevator that is large enough for a 180* turn with a mobility device (minimum 1.50-metre diameter)
Accessible Guest Rooms
  • Rooms for guests using mobility devices
  • Accessible route to accessible rooms
  • Entry door is a minimum 815 mm wide
  • Lever type handle on entrance door
  • Lowered room controls (light switches, temperature controls)
  • Space between furniture is a minimum of 900 mm
  • Additional guest rooms have visually or hard of hearing features
Accessible Guest Room Bathroom
  • Lever style faucet controls
  • Door is a minimum 815 mm wide
  • Bath bench or chair with backrest
  • Grab bars at toilet
  • Lowered mirror at sink vanity
  • Handheld showerhead with lever controls
  • Roll-under sink minimum roll under height 684 mm
  • Raised toilet - 430-480 mm above floor with grab bars
  • No threshold roll-in shower
  • Bathtub with grab bars
  • Fixed grab bars in shower
Activities & Transportation
  • Key activities are accessible to guests using mobility devices
  • Accessible spaces have clear views of the main activity (i.e. stage, viewing area)
  • Pathways are hard packed surfaces with a maximum slope 5%
  • Transportation (ie: sightseeing, bus, coach, (if applicable) equipped with a lift or roll in

Vision

  • Multiple lighting options to improve visibility
  • Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
  • Staff are available to accompany guest through venue as a guide, and to describe the sights
  • Elevators (if applicable) have verbal announcements at each floor, and braille on the buttons

Hearing

  • Accommodation has closed captioning on TVs/video boards
  • Business has a visual warning (alarm) system

General

Emergency Plan
  • Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual and hearing requirements
Service Dogs
  • Staff have been trained on guide and service dog policies
  • Business has a dog relief area on site

The Hume Hotel is a full-service Nelson landmark originally built in 1898 and is a must-see part of your trip to the area. We just completed a 12-year renovation. All floors have been renovated beautifully, maintaining that heritage charm that it is known for while incorporating modern technology. Centrally located, the property includes the Aura Spa & Salon, General Store Family Restaurant, Mike’s Place Pub, the Library Lounge, the Liquor Boutique and Banquet Facilities. Overnight stays in any of the guest rooms include a full hot complimentary breakfast in the morning made to your liking. This hotel is full of history, character and amazing staff.