Tourism Discovery Centre

Visitor Centres, Accessibility

Visitor CentresCariboo & Gold Rush Trail, Cariboo Chilcotin Coast, Williams Lake

1660 Broadway Ave S, Williams Lake, British Columbia, V2G 2W4

Accessibility

This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.

Mobility

Parking
  • Designated accessible parking near an accessible entrance that is specifically marked
Entrance
  • Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
  • One or more entry points are automated
  • Entry route has a door that is at minimum 815 mm wide
Lobby or Reception Area
  • Lowered counter at the reception or ticket desk
Restroom in Public Area
  • Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
Food Services
  • Accessible path of travel and accessible style tables/booths
Elevator
  • Multiple floors with an elevator that is large enough for a 180* turn with a mobility device (minimum 1.50-metre diameter)
Activities & Transportation
  • Key activities are accessible to guests using mobility devices
  • Accessible spaces have clear views of the main activity (i.e. stage, viewing area)
  • Pathways are hard packed surfaces with a maximum slope 5%

Vision

  • Audible alarm and/or public service system
  • Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
  • Staff are available to accompany guest through venue as a guide, and to describe the sights

Hearing

  • Staff are trained to use alternative communication tools such as Apps or text messaging

General

Emergency Plan
  • Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual and hearing requirements
High Speed Internet Service
  • Business has high-speed internet service available for video application use
Service Dogs
  • Business has a dog relief area on site
Additional Information

Elevator has braille on the buttons but no verbal announcements. Brochures racks are tiered and some information is available at lower height. Dogs are welcome in the centre.

The Williams Lake Visitor Centre is here to help you with all your travel needs! We provide information on Williams Lake, the Cariboo region, and the rest of Canada. The Museum of the Cariboo Chilcotin is located in the back half of the building. The centre also boast a gift/coffee shop, interactive displays, washrooms, seating areas, and free internet. Contact us if you have any travel questions, or drop by if you need a rest during your trip! We currently are following Covid 19 procedure to ensure your safety.