Pendray Inn Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Vision
Overall Space
- Audible alarm and/or public service system
- Multiple lighting sources to improve visibility
- Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
Hearing
Overall Space
- Staff are trained to use alternative communication tools such as Apps or text messaging
Cognitive & Sensory Friendly
Overall Space
- Subtle and/or natural lighting, no florescent or harsh lighting, and no dark shadows
- Nonslip floor surfaces with minimal reflection
- Steps and slope changes are clearly marked and lit, and have handrails
- Background noise is minimal, and alarms or auditory cues are on a low frequency
- Fragrance-free areas
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
- Entrance and exit are clearly identified on doors (including stalls and back of the main door)
- Menus use large, plain fonts and simple descriptions, with minimal visual stimuli
General
Emergency Plan
- Emergency plan includes staff trained to provide in-person assistance for people with cognitive disabilities
- System in place for guests to contact a staff member for help if required
- Business has high-speed internet service available for video application use
Nothing feels more like Victoria than the Pendray Inn and Tea House (formerly the Gatsby Mansion). A boutique B&B experience in a historic Victorian mansion where each of its 10 rooms has its own distinct characteristics and charm. A heritage building, the mansion does not have an elevator and may not be suitable for guests with mobility issues.
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