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Accessibility

This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.

Mobility

Activities & Transportation
  • Key activities are accessible to guests using mobility devices
  • Information displays (if applicable) at a lower height
  • Accessible spaces have clear views of the main activity (i.e. stage, viewing area)
  • Pathways are hard packed surfaces with a maximum slope 5%

Vision

Overall Space
  • Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
  • Staff are available to accompany guests through the venue as a guide, and to describe the sights

Cognitive & Sensory Friendly

Overall Space
  • Neutral or muted colours that are calming and subdued
  • Surfaces, window coverings, and décor with minimal glare or reflection, as well as minimal use of bold patterns, shapes, or stripes
  • Subtle and/or natural lighting, no florescent or harsh lighting, and no dark shadows
  • Minimal visual clutter and obstacles
  • Nonslip floor surfaces with minimal reflection
  • Fragrance-free areas
  • Staff are available to accompany guests through the venue as a guide, and to describe the sights
Signs & Navigation
  • Signs are clear and concise, in large, plain font with good contrast between text and background
  • Signs include both text and pictures to help indicate the use of different rooms
  • Signs are well lit
  • Signs have minimal glare or reflection

General

Emergency Plan
  • System in place for guests to contact a staff member for help if required
Service Dogs
  • Staff have been trained on guide and service dog policies
  • Business has a dog relief area on site

Since 1903, Tally-Ho Carriage Tours has been recognized as Victoria’s iconic sightseeing experience. Let our majestic horses and professional guides escort you on a relaxing, entertaining tour through the city’s historic, scenic beauty. Allow us to pick you up at your hotel or restaurant, and on cool evenings snuggle into comfort with our soft, faux-fur blankets.