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Five Star Whale Watching

Sightseeing, Bird Watching, Whale Watching, Accessibility

Things To Do, Attractions & Sightseeing, Sightseeing, Nature & Wildlife, Bird Watching, Whale WatchingVancouver Island, Victoria, Cowichan & Southern Vancouver Island

645 Humboldt St, Victoria, British Columbia, V8W 1A6

Accessibility

This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.

Mobility

Parking
  • Designated accessible parking near an accessible entrance that is specifically marked
Entrance
  • Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
  • Entry route has a door that is at minimum 815 mm wide
Lobby or Reception Area
  • Lowered counter at the reception or ticket desk
Restroom in Public Area
  • Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
Activities & Transportation
  • Key activities are accessible to guests using mobility devices
  • Information displays (if applicable) at a lower height
  • Accessible spaces have clear views of the main activity (i.e. stage, viewing area)
  • Pathways are hard packed surfaces with a maximum slope 5%

Vision

  • Braille/large print restaurant menus, brochures and documents available
  • Audible alarm and/or public service system
  • Multiple lighting options to improve visibility
  • Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
  • Staff are available to accompany guest through venue as a guide, and to describe the sights

Hearing

  • Business has a visual warning (alarm) system
  • Staff are trained to use alternative communication tools such as Apps or text messaging

General

Emergency Plan
  • Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual and hearing requirements
High Speed Internet Service
  • Business has high-speed internet service available for video application use
Service Dogs
  • Staff have been trained on guide and service dog policies
Supporting Programs
  • Business accepts Access2Card (www.access2card.ca)

Established in 1985, Five Star Whale Watching is Victoria’s longest running and most respected Whale Watching company. We are a family business offering unparalleled service and location. Five Star Whale Watching has been a key player in establishing Victoria British Columbia as a world famous whale watching destination. Our high speed expedition catamarans are the perfect vessels for environmentally friendly and responsible whale watching without sacrificing comfort!With over 80 Resident Orcas (Salmon Eating Killer Whales) and numerous Transient Orcas (Marine Mammal eating Killer Whales), discover why Whale Watching in Victoria B.C is a must for any visitor. Our marine life also includes Humpback Whales, Migrating Gray Whales, Minke Whales, Porpoise, Seals, Sea Lions and numerous Marine Birds. We live in one of the best places in the world to enjoy whale watching – let our expert staff and crew educate and inspire you with the wonders of the Salish Sea!We take our marine environment seriously, and strive to implement the “Reduce, reuse, recycle” philosophy in all we do.