Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
- Designated accessible parking near an accessible entrance that is specifically marked
- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- Lowered counter at the reception or ticket desk
- Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
- Accessible path of travel and accessible style tables/booths
- Key activities are accessible to guests using mobility devices
- Accessible spaces have clear views of the main activity (i.e. stage, viewing area)
- Pathways are hard packed surfaces with a maximum slope 5%
Vision
- Audible alarm and/or public service system
- Multiple lighting options to improve visibility
- Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
- Staff are available to accompany guest through venue as a guide, and to describe the sights
General
- Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual and hearing requirements
- Staff have been trained on guide and service dog policies
Rated #1 in Victoria since 2007. – EXPLORE. INSPIRE. CONSERVE! Eagle Wing is Victoria BC’s premier whale and wildlife watching organization. We guarantee adventure with the most thrilling & transformative marine experiences near Vancouver Island on the Salish Sea. With daily departures on our safe, high-performance, luxury boats with our knowledgeable & passionate staff we consistently provide our guests with the marine wildlife experience of a lifetime! Your adventure takes you on a voyage of discovery through the Juan de Fuca Strait & the San Juan Islands to experience some of the West Coast’s most spectacular whales & wildlife. Environmental stewardship & sustainability are core values of our family-owned, award-winning company. We’re 100% carbon-neutral, certified Platinum, proud to be 1% for the Planet & many other conservation initiatives. You’ll leave as a tourist, but return with a deeper understanding & passion for this incredible ecosystem. R U Wild 4 Whales?
