Royal BC Museum Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
Parking
- Designated accessible parking near an accessible entrance that is specifically marked
- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- Entry route has a door that is at minimum 815 mm wide
- One or more entry points are automated
- Lowered counter at the reception or ticket desk
- Designated gender-neutral/family restroom that can also accommodate a support person
- Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
- Accessible path of travel and accessible style tables/booths
- Multiple floors with an elevator that is large enough for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)
- Key activities are accessible to guests using mobility devices
- Pathways are hard packed surfaces with a maximum slope 5%
Vision
Overall Space
- Audible alarm and/or public service system
- Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
- Elevators (if applicable) have verbal announcements at each floor, and braille on the buttons
Cognitive & Sensory Friendly
Overall Space
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
- Designated gender-neutral/family restroom that can also accommodate a support person
General
Supporting Programs
- Business accepts Access2Card (www.access2card.ca) or permits a support person to accompany the customer at no cost or at a discount
- Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
- Staff have been trained on guide and service dog policies
- Business has a dog relief area on site
- Business has high-speed internet service available for video application use
See all of British Columbia at the Royal BC Museum, a world-class museum of natural and human history. Explore our core galleries and immerse yourself in tales of where we’ve been and where we are going. Marvel at the totems, masks and cultural treasures featured in the world-class First Peoples Gallery. Walk through the colourful “language forest” in Our Living Languages and hear greetings in one of 34 Indigenous BC languages. Experience authentic artifacts and highly realistic settings — from the Woolly Mammoth in his rocky, icy world to a tar-scented trip on the HMS Discovery.
