Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
- Designated accessible parking near an accessible entrance that is specifically marked
- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- One or more entry points are automated
- Entry route has a door that is at minimum 815 mm wide
- Accessible path of travel and accessible style tables/booths
- Multiple floors with an elevator that is large enough for a 180* turn with a mobility device (minimum 1.50-metre diameter)
Vision
- Audible alarm and/or public service system
- Multiple lighting options to improve visibility
- Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
- Staff are available to accompany guest through venue as a guide, and to describe the sights
- Elevators (if applicable) have verbal announcements at each floor, and braille on the buttons
Hearing
- Accommodation has closed captioning on TVs/video boards
- Staff are trained to use alternative communication tools such as Apps or text messaging
General
- Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual and hearing requirements
- Business has high-speed internet service available for video application use
public area accessible washroom is available but does not have an outward swinging automatic door. Braille on newly installed signage and will include when replacing signage
Find genuine hospitality and a breathtaking setting in downtown Victoria at Inn at Laurel Point. With stunning views of the city’s famous Inner Harbour and serene surroundings on the edge of the capital city, Inn at Laurel Point makes every stay a remarkable one. Our 200 water and garden view rooms, inspirational meeting and event spaces, award-winning Aura restaurant, mix with ocean air and tranquil gardens to create a rare retreat in the city. As a social enterprise and the first carbon-neutral hotel in British Columbia, the property is committed to caring for their team, community, and environment