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Parksville & District Chamber of Commerce and Visitor Centre

Visitor Centres, Accessibility

1275 East Island Highway, Parksville, British Columbia, V9P 2G3


This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.


  • Designated accessible parking near an accessible entrance that is specifically marked
  • Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
  • One or more entry points are automated
  • Entry route has a door that is at minimum 815 mm wide
Restroom in Public Area
  • Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
Activities & Transportation
  • Key activities are accessible to guests using mobility devices
  • Information displays (if applicable) at a lower height
  • Accessible spaces have clear views of the main activity (i.e. stage, viewing area)
  • Pathways are hard packed surfaces with a maximum slope 5%


  • Braille/large print signage for all publicly accessible areas
  • Audible alarm and/or public service system
  • Multiple lighting options to improve visibility
  • Staff are available to accompany guest through venue as a guide, and to describe the sights


  • Staff are trained to use alternative communication tools such as Apps or text messaging


High Speed Internet Service
  • Business has high-speed internet service available for video application use
Service Dogs
  • Business has a dog relief area on site
Additional Information

Parking space is large enough to accommodate a van however is not specifically marked. Desk at side of counter can be used a lowered counter area. Green space adjacent to visitor centre used a dog relief area; not specifically marked.

Located at the entrance to Parksville, the Parksville Visitor Centre is conveniently located just off Highway 19A (Exit #46), between the Craig Heritage Park Museum and Rotary Peace Park. Our courteous and knowledgeable staff provide professional visitor counselling, customized itinerary planning, accommodation and activity reservations, helpful travel information including transportation and community information on all areas of British Columbia. The Visitor Centre is accessible.**COVID19 update: We assure you that our staff and visitors health and safety is a top priority. All entrance traffic will use the South Door (Northwest Bay Road side) and exit through the North Door (Island Highway side). A limit of two (2) visitor parties with no more than two (2) people per party will be imposed until further notice. Contactless delivery area will be at the North Door. Waiting space outside the South Door will be marked to ensure physical distancing of a minimum of 2 metres (6 feet).