Tourism Nanaimo Visitor Centre

Visitor Centres, Accessibility

Visitor CentresCentral Vancouver Island, Nanaimo, Vancouver Island

2450 Northfield Rd, Nanaimo, British Columbia, V9S 0B2


This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.


  • Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
  • One or more entry points are automated
  • Entry route has a door that is at minimum 815 mm wide
Lobby or Reception Area
  • Lowered counter at the reception or ticket desk
Restroom in Public Area
  • Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door


  • Audible alarm and/or public service system
  • Multiple lighting options to improve visibility
  • Staff are available to accompany guest through venue as a guide, and to describe the sights


  • Staff are trained to use alternative communication tools such as Apps or text messaging


Service Dogs
  • Business has a dog relief area on site

We are the official Visitor Centre for Nanaimo. We would love to help you #ExploreNanaimo. Washrooms, wifi, off-leash dog park and small gift shop. Come let us show you how to #ExploreNanaimo!