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Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
Parking
- Designated accessible parking near an accessible entrance that is specifically marked
- Space specifically marked with a van-accessible sign, at minimum 4.7 metres wide, large enough to accommodate a vehicle with a side lift/ramp
- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- Entry route has a door that is at minimum 815 mm wide
- Designated gender-neutral/family restroom that can also accommodate a support person
- Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
- Accessible path of travel and accessible style tables/booths
- Key activities are accessible to guests using mobility devices
- Information displays (if applicable) at a lower height
- Accessible spaces have clear views of the main activity (i.e. stage, viewing area)
- Pathways are hard packed surfaces with a maximum slope 5%
Hearing
Overall Space
- Staff are trained to use alternative communication tools such as Apps or text messaging
Cognitive & Sensory Friendly
Overall Space
- Neutral or muted colours that are calming and subdued
- Surfaces, window coverings, and décor with minimal glare or reflection, as well as minimal use of bold patterns, shapes, or stripes
- Subtle and/or natural lighting, no florescent or harsh lighting, and no dark shadows
- Minimal visual clutter and obstacles
- Nonslip floor surfaces with minimal reflection
- Designated gender-neutral/family restroom that can also accommodate a support person
General
Emergency Plan
- Emergency plan includes staff trained to provide in-person assistance for people with cognitive disabilities
- System in place for guests to contact a staff member for help if required
- Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
- Staff have been trained on guide and service dog policies
Averill Creek is a family run 40 acre estate winery on Vancouver Island. Located in the heart of the Cowichan Valley wine region, we are dedicated to producing premium wines that showcase the terroir of Vancouver Island. Drop in for a wine tasting, and to enjoy the views of Cowichan Bay with a glass of wine on the patio!