Cowichan Regional Visitor Centre

Visitor Centres, Accessibility

Visitor CentresDuncan, Vancouver Island, Cowichan & Southern Vancouver Island

2896 Drinkwater Road, Duncan, British Columbia, V9L 6C2

Accessibility

This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.

Mobility

Parking
  • Designated accessible parking near an accessible entrance that is specifically marked
Entrance
  • Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
  • One or more entry points are automated
  • Entry route has a door that is at minimum 815 mm wide
Lobby or Reception Area
  • Lowered counter at the reception or ticket desk
Restroom in Public Area
  • Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
Food Services
  • Accessible path of travel and accessible style tables/booths
Activities & Transportation
  • Information displays (if applicable) at a lower height

Vision

  • Multiple lighting options to improve visibility
  • Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
  • Staff are available to accompany guest through venue as a guide, and to describe the sights

Hearing

  • Staff are trained to use alternative communication tools such as Apps or text messaging

General

High Speed Internet Service
  • Business has high-speed internet service available for video application use
Service Dogs
  • Staff have been trained on guide and service dog policies
  • Business has a dog relief area on site

The Cowichan Regional Visitor Centre (CRVC) is located adjacent to the BC Forest Discovery Centre in Duncan, BC. The friendly and knowledgeable information councilors at the CRVC are prepared to help you plan and navigate your trip, and will make you feel at home in the luscious Cowichan Valley. The Visitor Centre is within a 10 minute drive of many of the region’s highlights, including the famous Duncan City of Totems, Chemainus City of Murals, world-class wineries, quaint artisan galleries, and unforgettable whale watching experiences. If you’re looking for lunch recommendations or a place to stay, our councilors would be happy to help make bookings and provide directions. The CRVC also hosts a variety of local souvenirs, books, and clothing items to fit your travel needs. Feel free to stop in for a coffee and to use the free WiFi.