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Crystal Lodge Hotel

Hotels, Accessibility

4154 Village Green, Whistler, British Columbia, V0N 1B4

Health and Safety Info

Crystal Lodge Hotel Accessibility

This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.

Mobility

Parking
  • Designated accessible parking near an accessible entrance that is specifically marked
Entrance
  • Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
Lobby Or Reception Area
  • Lowered counter at the reception or ticket desk
Restroom In Public Area
  • Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
Elevator
  • Multiple floors with an elevator that is large enough for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)
Accessible Guest Rooms
  • Rooms for guests using mobility devices
  • Accessible route to accessible rooms
  • Entry door is a minimum 815 mm wide
  • Lowered "spyhole" in door
  • Lever type handle on entrance door
  • Easy pull or push door (max 22 newtons or 2.24 kilograms-force)
  • Lowered room controls (light switches, temperature controls)
  • Lowered bed height (550-600 mm)
  • Space between furniture is a minimum of 900 mm
  • Space on both sides of bed for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)
  • Lowered hanging space in closet
  • Additional guest rooms have visually or hard of hearing features
Accessible Guest Room Bathroom
  • Door is a minimum 815 mm wide
  • Fixed maximum hot water temperature
  • Roll-under sink minimum roll under height 684 mm
  • Insulated pipes under sink vanity, where these pipes are exposed
  • Lever style faucet controls
  • Lowered mirror at sink vanity
  • No threshold roll-in shower
  • Shower chair with backrest (fixed or portable) within reach of controls
  • Fixed grab bars in shower
  • Handheld showerhead with lever controls
  • Bathtub with grab bars
  • Bath bench or chair with backrest
  • Raised toilet - 430-480 mm above floor with grab bars
  • Grab bars at toilet

Vision

Overall Space
  • Multiple lighting sources to improve visibility

General

Emergency Plan
  • Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
Service Dogs
  • Staff have been trained on guide and service dog policies
High Speed Internet Service
  • Business has high-speed internet service available for video application use

Steps to the ski hill and seconds to shops, pubs, and restaurants, Crystal Lodge is a modern tribute to a rich history in the very center of Whistler Village. From single guest rooms to spacious loft suites, to a three-bedroom penthouse with sweeping panoramic views, the perfect room for every Whistler stay. After a day spent on the slopes or the trails, in the shops or the pub, the heated outdoor pool, hot tub, and ski/bike valet services at The Crystal are exactly what you want to come home to.

The Epic Deal
Featured Deal

The Epic Deal

Available until April 22, 2023

For Vail Resorts & Whistler Blackcomb Epic Season Pass and Edge Card holders, Crystal Lodge will enhance your savings with up to 10% off your stay.

See Deal
Winter Stay & Save
Featured Deal

Winter Stay & Save

Available until April 22, 2023

Save up to 35% on your whistler winter vacation. The longer you stay, the more you save!

See Deal