Crystal Lodge Hotel

Hotels, Accessibility

4154 Village Green, Whistler, British Columbia, V0N 1B4

Crystal Lodge Hotel Accessibility

This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.

Mobility

Parking

Designated accessible parking near an accessible entrance that is specifically marked

Entrance

Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope

Lobby Or Reception Area

Lowered counter at the reception or ticket desk

Restroom In Public Area

Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door

Elevator

Multiple floors with an elevator that is large enough for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)

Accessible Guest Rooms

Rooms for guests using mobility devices
Accessible route to accessible rooms
Entry door is a minimum 815 mm wide
Lowered "spyhole" in door
Lever type handle on entrance door
Easy pull or push door (max 22 newtons or 2.24 kilograms-force)
Lowered room controls (light switches, temperature controls)
Lowered bed height (550-600 mm)
Space between furniture is a minimum of 900 mm
Space on both sides of bed for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)
Lowered hanging space in closet
Additional guest rooms have visually or hard of hearing features

Accessible Guest Room Bathroom

Door is a minimum 815 mm wide
Fixed maximum hot water temperature
Roll-under sink minimum roll under height 684 mm
Insulated pipes under sink vanity, where these pipes are exposed
Lever style faucet controls
Lowered mirror at sink vanity
No threshold roll-in shower
Shower chair with backrest (fixed or portable) within reach of controls
Fixed grab bars in shower
Handheld showerhead with lever controls
Bathtub with grab bars
Bath bench or chair with backrest
Raised toilet - 430-480 mm above floor with grab bars
Grab bars at toilet

Vision

Overall Space

Multiple lighting sources to improve visibility

General

Emergency Plan

Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements

Service Dogs

Staff have been trained on guide and service dog policies

High Speed Internet Service

Business has high-speed internet service available for video application use

Steps to the ski hill and seconds to shops, pubs, and restaurants, Crystal Lodge is a modern tribute to a rich history in the very center of Whistler Village. From single guest rooms to spacious loft suites, to a three-bedroom penthouse with sweeping panoramic views, the perfect room for every Whistler stay. After a day spent on the slopes or the trails, in the shops or the pub, the heated outdoor pool, hot tub, and ski/bike valet services at The Crystal are exactly what you want to come home to.