Crystal Lodge Hotel

Hotels, Accessibility

Accommodation, HotelsSea to Sky, Vancouver, Coast & Mountains, Whistler

4154 Village Green, Whistler, British Columbia, V0N 1B4

Accessibility

This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.

Mobility

Parking
  • Designated accessible parking near an accessible entrance that is specifically marked
Entrance
  • Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
Lobby or Reception Area
  • Lowered counter at the reception or ticket desk
Restroom in Public Area
  • Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
Elevator
  • Multiple floors with an elevator that is large enough for a 180* turn with a mobility device (minimum 1.50-metre diameter)
Accessible Guest Rooms
  • Rooms for guests using mobility devices
  • Accessible route to accessible rooms
  • Entry door is a minimum 815 mm wide
  • Lowered “spyhole” in door
  • Lever type handle on entrance door
  • Easy pull or push door (max 2.3g of force)
  • Lowered room controls (light switches, temperature controls)
  • Lowered bed height (550-600 mm)
  • Space between furniture is a minimum of 900 mm
  • Space on both sides of bed is a minimum 1.5 metre square turning radius
  • Lowered hanging space in closet
  • Additional guest rooms have visually or hard of hearing features
Accessible Guest Room Bathroom
  • Lever style faucet controls
  • Door is a minimum 815 mm wide
  • Bath bench or chair with backrest
  • Shower chair with backrest (fixed or portable) within reach of controls
  • Grab bars at toilet
  • Lowered mirror at sink vanity
  • Handheld showerhead with lever controls
  • Roll-under sink minimum roll under height 684 mm
  • Insulated pipes under sink vanity
  • Raised toilet - 430-480 mm above floor with grab bars
  • Fixed maximum hot water temperature
  • No threshold roll-in shower
  • Bathtub with grab bars
  • Fixed grab bars in shower

Vision

  • Multiple lighting options to improve visibility

General

Emergency Plan
  • Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual and hearing requirements
High Speed Internet Service
  • Business has high-speed internet service available for video application use
Service Dogs
  • Staff have been trained on guide and service dog policies

Steps to the ski hill and seconds to shops, pubs, and restaurants, Crystal Lodge is a modern tribute to a rich history in the very center of Whistler Village. From single guest rooms to spacious loft suites, to a three-bedroom penthouse with sweeping panoramic views, the perfect room for every Whistler stay. After a day spent on the slopes or the trails, in the shops or the pub, the heated outdoor pool, hot tub, and ski/bike valet services at The Crystal are exactly what you want to come home to.