Crystal Lodge Hotel

Hotels, Accessibility

Accommodation, HotelsSea to Sky, Vancouver, Coast & Mountains, Whistler

4154 Village Green, Whistler, British Columbia, V0N 1B4

Accessibility

This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.

Mobility

Parking
  • Designated accessible parking near an accessible entrance that is specifically marked
Entrance
  • Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
Lobby or Reception Area
  • Lowered counter at the reception or ticket desk
Restroom in Public Area
  • Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
Elevator
  • Multiple floors with an elevator that is large enough for a 180* turn with a mobility device (minimum 1.50-metre diameter)
Accessible Guest Rooms
  • Rooms for guests using mobility devices
  • Accessible route to accessible rooms
  • Entry door is a minimum 815 mm wide
  • Lowered “spyhole” in door
  • Lever type handle on entrance door
  • Easy pull or push door (max 2.3g of force)
  • Lowered room controls (light switches, temperature controls)
  • Lowered bed height (550-600 mm)
  • Space between furniture is a minimum of 900 mm
  • Space on both sides of bed is a minimum 1.5 metre square turning radius
  • Lowered hanging space in closet
  • Additional guest rooms have visually or hard of hearing features
Accessible Guest Room Bathroom
  • Lever style faucet controls
  • Door is a minimum 815 mm wide
  • Bath bench or chair with backrest
  • Shower chair with backrest (fixed or portable) within reach of controls
  • Grab bars at toilet
  • Lowered mirror at sink vanity
  • Handheld showerhead with lever controls
  • Roll-under sink minimum roll under height 684 mm
  • Insulated pipes under sink vanity
  • Raised toilet - 430-480 mm above floor with grab bars
  • Fixed maximum hot water temperature
  • No threshold roll-in shower
  • Bathtub with grab bars
  • Fixed grab bars in shower

Vision

  • Multiple lighting options to improve visibility

General

Emergency Plan
  • Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual and hearing requirements
High Speed Internet Service
  • Business has high-speed internet service available for video application use
Service Dogs
  • Staff have been trained on guide and service dog policies

The Crystal Lodge & Suites offers an unbeatable location in Whistler village, with a wide variety of rooms, lofts & suites, shops, restaurants, and amenities to suit your every need. Just steps away from both Whistler and Blackcomb gondolas. The Crystal offers the most retail shops and restaurants attached to any one hotel in Whistler. Starbucks, Roots, Lululemon, Beacon Pub & Eatery, Basalt Wine & Salumeria, and CanSki, to name a few. As a guest, you will enjoy the benefits and discounts with our exclusive Crystal Advantage program. In addition to our location, rooms, and services, you can also enjoy our heated outdoor pool, hot tub, sauna, fitness room, award-winning 4-star service, complimentary wireless internet, heated underground parking, complimentary ski and bike valet. Your perfect whistler experience “at the centre of it all.”