West Vancouver Museum Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
Parking
- Designated accessible parking near an accessible entrance that is specifically marked
- Lowered counter at the reception or ticket desk
- Designated gender-neutral/family restroom that can also accommodate a support person
- Information displays (if applicable) at a lower height
Vision
Overall Space
- Audible alarm and/or public service system
- Multiple lighting sources to improve visibility
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
Hearing
Overall Space
- Staff are trained to use alternative communication tools such as Apps or text messaging
Cognitive & Sensory Friendly
Overall Space
- Surfaces, window coverings, and décor with minimal glare or reflection, as well as minimal use of bold patterns, shapes, or stripes
- Minimal visual clutter and obstacles
- Nonslip floor surfaces with minimal reflection
- Background noise is minimal, and alarms or auditory cues are on a low frequency
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
- Directional signs at key decision points, including main entrances, restrooms, lounges, and reception desks
- Signs are clear and concise, in large, plain font with good contrast between text and background
- Signs are well lit
- Signs have minimal glare or reflection
- Designated gender-neutral/family restroom that can also accommodate a support person
General
Emergency Plan
- System in place for guests to contact a staff member for help if required
- Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
- Staff have been trained on guide and service dog policies
- Business has a dog relief area on site
- Business has high-speed internet service available for video application use
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Located in a stone mansion, this museum documents the history of West Vancouver.
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