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Delta Hotels by Marriott Vancouver Downtown Suites

Hotels, Accessibility

550 West Hastings Street, Vancouver, British Columbia, V6B 1L6

Health and Safety Info
Check pet-friendly specifics directly with the provider, regarding your requirements.

Delta Hotels by Marriott Vancouver Downtown Suites Accessibility

This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.

Mobility

Parking
  • Designated accessible parking near an accessible entrance that is specifically marked
Entrance
  • Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
  • Entry route has a door that is at minimum 815 mm wide
  • One or more entry points are automated
Lobby Or Reception Area
  • Lowered counter at the reception or ticket desk
Restroom In Public Area
  • Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
Food Services
  • Accessible path of travel and accessible style tables/booths
Elevator
  • Multiple floors with an elevator that is large enough for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)
Accessible Guest Rooms
  • Rooms for guests using mobility devices
  • Accessible route to accessible rooms
  • Entry door is a minimum 815 mm wide
  • Lowered "spyhole" in door
  • Lever type handle on entrance door
  • Lowered room controls (light switches, temperature controls)
  • Lowered bed height (550-600 mm)
  • Space between furniture is a minimum of 900 mm
  • Lowered hanging space in closet
Accessible Guest Room Bathroom
  • Door is a minimum 815 mm wide
  • Roll-under sink minimum roll under height 684 mm
  • Insulated pipes under sink vanity, where these pipes are exposed
  • Lever style faucet controls
  • Lowered mirror at sink vanity
  • No threshold roll-in shower
  • Shower chair with backrest (fixed or portable) within reach of controls
  • Fixed grab bars in shower
  • Handheld showerhead with lever controls
  • Bathtub with grab bars
  • Bath bench or chair with backrest
  • Raised toilet - 430-480 mm above floor with grab bars
  • Grab bars at toilet

Vision

Overall Space
  • Braille/large print signage for all publicly accessible areas
  • Audible alarm and/or public service system
  • Multiple lighting sources to improve visibility
  • Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
  • Staff are available to accompany guests through the venue as a guide, and to describe the sights

Hearing

Overall Space
  • Accommodation has closed captioning on TVs/video boards
  • Business has a visual warning (alarm) system
  • Staff are trained to use alternative communication tools such as Apps or text messaging

Cognitive & Sensory Friendly

Overall Space
  • Neutral or muted colours that are calming and subdued
  • Surfaces, window coverings, and décor with minimal glare or reflection, as well as minimal use of bold patterns, shapes, or stripes
  • Subtle and/or natural lighting, no florescent or harsh lighting, and no dark shadows
  • Minimal visual clutter and obstacles
  • Door handles have colour contrast with the body of the door; doors and frames have colour contrast with adjacent walls; any glass doors are marked to make them clearly visible
  • Background noise is minimal, and alarms or auditory cues are on a low frequency
  • Staff are available to accompany guests through the venue as a guide, and to describe the sights
Signs & Navigation
  • Directional signs at key decision points, including main entrances, restrooms, lounges, and reception desks
  • Signs are clear and concise, in large, plain font with good contrast between text and background
  • Signs are well lit
  • Signs have minimal glare or reflection
Restroom In Public Area
  • Entrance and exit are clearly identified on doors (including stalls and back of the main door)
Food Services
  • Menus use large, plain fonts and simple descriptions, with minimal visual stimuli

General

Emergency Plan
  • System in place for guests to contact a staff member for help if required
  • Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
Service Dogs
  • Staff have been trained on guide and service dog policies
High Speed Internet Service
  • Business has high-speed internet service available for video application use
Additional Information

Attached guestroom for caregiver is available at a reduced rate.

Learn More

Delta Hotels by Marriott Vancouver Downtown Suites is an all-suite hotel situated in the heart of downtown Vancouver, Canada’s Gastown district, within a block of the Canada Line rail system. Our Vancouver hotel is within walking distance of many local attractions, including Stanley Park, art galleries, theatres, Rogers Arena, and BC Place Stadium. The hotel is within minutes of the Vancouver Convention Centre, the central business district, and government offices. Enjoy shopping at the Granville Street mall and Robson Street and take in Gastown and Yaletown’s vibrant dining scene and nightlife. During your stay, enjoy the amenities, including our fully-equipped fitness center and full-service restaurant Stock & Supply. Those looking to hold a meeting or special event downtown Vancouver can use our hotel’s four event venues with state-of-the-art technology. Customized catering and event planning are available to ensure a memorable experience.