Vancouver Marriott Pinnacle Downtown Hotel

Hotels, Accessibility

1128 Hastings Street, Vancouver, British Columbia, V6E 4R5

Vancouver Marriott Pinnacle Downtown Hotel Accessibility

This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.

Mobility

Entrance

Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
Entry route has a door that is at minimum 815 mm wide

Restroom In Public Area

Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door

Food Services

Accessible path of travel and accessible style tables/booths

Accessible Guest Rooms

Rooms for guests using mobility devices
Lowered "spyhole" in door
Lever type handle on entrance door

Accessible Guest Room Bathroom

Shower chair with backrest (fixed or portable) within reach of controls
Bathtub with grab bars

Vision

Overall Space

Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
Staff are available to accompany guests through the venue as a guide, and to describe the sights

Hearing

Overall Space

Accommodation has closed captioning on TVs/video boards
Staff available on request that can communicate using American Sign Language
Staff are trained to use alternative communication tools such as Apps or text messaging

Cognitive & Sensory Friendly

Overall Space

Neutral or muted colours that are calming and subdued
Surfaces, window coverings, and décor with minimal glare or reflection, as well as minimal use of bold patterns, shapes, or stripes
Minimal visual clutter and obstacles
Staff are available to accompany guests through the venue as a guide, and to describe the sights

Signs & Navigation

Signs are clear and concise, in large, plain font with good contrast between text and background
Signs are well lit
Signs have minimal glare or reflection

Restroom In Public Area

Entrance and exit are clearly identified on doors (including stalls and back of the main door)

Food Services

Menus use large, plain fonts and simple descriptions, with minimal visual stimuli

General

Emergency Plan

Emergency plan includes staff trained to provide in-person assistance for people with cognitive disabilities
System in place for guests to contact a staff member for help if required
Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements

Service Dogs

Staff have been trained on guide and service dog policies

High Speed Internet Service

Business has high-speed internet service available for video application use

Learn More

Vancouver Marriott Pinnacle Downtown Hotel welcomes you to British Columbia with style, substance and award-winning hospitality. Ideally located in Coal Harbour in downtown Vancouver, we’re moments away from the Vancouver Seawall, Stanley Park and shopping on Robson Street. Elsewhere at the hotel, sample international cuisine for breakfast, lunch and dinner at Showcase Restaurant and Bar or enjoy the indoor pool and hot tub.