Vancouver Marriott Pinnacle Downtown Hotel

Hotels, Accessibility

1128 Hastings Street, Vancouver, British Columbia, V6E 4R5

Health and Safety Info

Vancouver Marriott Pinnacle Downtown Hotel Accessibility

This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.

Mobility

Entrance
  • Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
  • Entry route has a door that is at minimum 815 mm wide
Restroom In Public Area
  • Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
Food Services
  • Accessible path of travel and accessible style tables/booths
Accessible Guest Rooms
  • Rooms for guests using mobility devices
  • Lowered "spyhole" in door
  • Lever type handle on entrance door
Accessible Guest Room Bathroom
  • Shower chair with backrest (fixed or portable) within reach of controls
  • Bathtub with grab bars

Vision

Overall Space
  • Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
  • Staff are available to accompany guests through the venue as a guide, and to describe the sights

Hearing

Overall Space
  • Accommodation has closed captioning on TVs/video boards
  • Staff available on request that can communicate using American Sign Language
  • Staff are trained to use alternative communication tools such as Apps or text messaging

Cognitive & Sensory Friendly

Overall Space
  • Neutral or muted colours that are calming and subdued
  • Surfaces, window coverings, and décor with minimal glare or reflection, as well as minimal use of bold patterns, shapes, or stripes
  • Minimal visual clutter and obstacles
  • Staff are available to accompany guests through the venue as a guide, and to describe the sights
Signs & Navigation
  • Signs are clear and concise, in large, plain font with good contrast between text and background
  • Signs are well lit
  • Signs have minimal glare or reflection
Restroom In Public Area
  • Entrance and exit are clearly identified on doors (including stalls and back of the main door)
Food Services
  • Menus use large, plain fonts and simple descriptions, with minimal visual stimuli

General

Emergency Plan
  • Emergency plan includes staff trained to provide in-person assistance for people with cognitive disabilities
  • System in place for guests to contact a staff member for help if required
  • Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
Service Dogs
  • Staff have been trained on guide and service dog policies
High Speed Internet Service
  • Business has high-speed internet service available for video application use
Learn More

Vancouver Marriott Pinnacle Downtown Hotel welcomes you to British Columbia with style, substance and award-winning hospitality. Ideally located in Coal Harbour in downtown Vancouver, we’re moments away from the Vancouver Seawall, Stanley Park and shopping on Robson Street. Elsewhere at the hotel, sample international cuisine for breakfast, lunch and dinner at Showcase Restaurant and Bar or enjoy the indoor pool and hot tub.

Stay & Cruise Package
Featured Deal

Stay & Cruise Package

Available until October 31, 2022

Perfect for your pre or post cruise stay. Package includes $50 hotel credit & a one way taxi voucher. Promo code: TRS

See Deal
Date Night with Dinner
Featured Deal

Date Night with Dinner

Available until May 31, 2022

Enjoy a night in the city and receive a $100 dining credit, self parking, late check-out, harbourview upgrade & bubbles.

See Deal