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The Pinnacle Hotel Harbourfront

Hotels, Accessibility

1133 West Hastings Street, Vancouver, British Columbia, V6E 3T3

COVID-19 Safety Plan

Accessibility

This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.

Mobility

Parking
  • Designated accessible parking near an accessible entrance that is specifically marked
Entrance
  • One or more entry points are automated
  • Entry route has a door that is at minimum 815 mm wide
Restroom in Public Area
  • Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
Food Services
  • Accessible path of travel and accessible style tables/booths
Elevator
  • Multiple floors with an elevator that is large enough for a 180* turn with a mobility device (minimum 1.50-metre diameter)
Accessible Guest Rooms
  • Rooms for guests using mobility devices
  • Accessible route to accessible rooms
  • Entry door is a minimum 815 mm wide
  • Lowered “spyhole” in door
  • Lever type handle on entrance door
  • Easy pull or push door (max 2.3g of force)
  • Lowered room controls (light switches, temperature controls)
  • Lowered hanging space in closet
  • Additional guest rooms have visually or hard of hearing features
Accessible Guest Room Bathroom
  • Lever style faucet controls
  • Door is a minimum 815 mm wide
  • Bath bench or chair with backrest
  • Shower chair with backrest (fixed or portable) within reach of controls
  • Grab bars at toilet
  • Lowered mirror at sink vanity
  • Handheld showerhead with lever controls
  • Roll-under sink minimum roll under height 684 mm
  • Insulated pipes under sink vanity
  • Raised toilet - 430-480 mm above floor with grab bars
  • Fixed maximum hot water temperature
  • Bathtub with grab bars
  • Fixed grab bars in shower

Vision

  • Braille/large print signage for all publicly accessible areas
  • Audible alarm and/or public service system
  • Multiple lighting options to improve visibility
  • Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
  • Staff are available to accompany guest through venue as a guide, and to describe the sights
  • Elevators (if applicable) have verbal announcements at each floor, and braille on the buttons

Hearing

  • Accommodation has closed captioning on TVs/video boards
  • Business has a visual warning (alarm) system
  • Staff are trained to use alternative communication tools such as Apps or text messaging

General

Emergency Plan
  • Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual and hearing requirements
High Speed Internet Service
  • Business has high-speed internet service available for video application use

A Downtown Vancouver Hotel Located just steps from the best of downtown Vancouver with stunning views and first-class cuisine, Pinnacle Hotel Harbourfront has it all. Experience the Pinnacle difference of making every guest experience special with personalized service, thoughtful extras and unwavering attention to detail Offering complimentary high speed WiFi, and onsite fitness training, The Pinnacle Hotel Harbourfront experience is a refreshing alternative to the typical hotel routine. Explore this amazing city with us: book your Pinnacle experience today.