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Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre

Hotels, Accessibility

1100 Granville St, Vancouver, British Columbia, V6Z 2B6

Health and Safety Info

Accessibility

This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.

Mobility

Parking
  • Designated accessible parking near an accessible entrance that is specifically marked
  • Space specifically marked with a van-accessible sign, at minimum 4.7 metres wide, large enough to accommodate a vehicle with a side lift/ramp
Entrance
  • Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
  • One or more entry points are automated
Restroom In Public Area
  • Designated gender-neutral/family restroom that can also accommodate a support person
  • Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
Food Services
  • Accessible path of travel and accessible style tables/booths
Elevator
  • Multiple floors with an elevator that is large enough for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)
Accessible Guest Rooms
  • Rooms for guests using mobility devices
  • Accessible route to accessible rooms
  • Entry door is a minimum 815 mm wide
  • Lowered "spyhole" in door
  • Lever type handle on entrance door
  • Easy pull or push door (max 22 newtons or 2.24 kilograms-force)
  • Lowered room controls (light switches, temperature controls)
  • Space between furniture is a minimum of 900 mm
Accessible Guest Room Bathroom
  • Door is a minimum 815 mm wide
  • Fixed maximum hot water temperature
  • Roll-under sink minimum roll under height 684 mm
  • Lever style faucet controls
  • Lowered mirror at sink vanity
  • No threshold roll-in shower
  • Shower chair with backrest (fixed or portable) within reach of controls
  • Fixed grab bars in shower
  • Bathtub with grab bars
  • Bath bench or chair with backrest
  • Grab bars at toilet

Vision

Overall Space
  • Audible alarm and/or public service system
  • Multiple lighting sources to improve visibility
  • Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
  • Staff are available to accompany guests through the venue as a guide, and to describe the sights

Hearing

Overall Space
  • Accommodation has closed captioning on TVs/video boards
  • Staff are trained to use alternative communication tools such as Apps or text messaging

Cognitive & Sensory Friendly

Overall Space
  • Staff are available to accompany guests through the venue as a guide, and to describe the sights
Restroom In Public Area
  • Designated gender-neutral/family restroom that can also accommodate a support person

General

Emergency Plan
  • Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
Service Dogs
  • Staff have been trained on guide and service dog policies
High Speed Internet Service
  • Business has high-speed internet service available for video application use
Additional Information

The Best Western Premier Chateau Granville Hotel & Suites & Conference Centre is committed to providing accessible service to all persons with disabilities.

The award-winning Best Western Premier Chateau Granville Hotel & Suites & Conference Centre has newly renovated 90 spacious suites and 28 standard rooms, all designed with your comfort in mind. Most rooms at our hotel in Vancouver, BC come with a private balcony where guests can enjoy the views of Vancouvers enchanting city lights. Every room is outfitted with free high-speed Internet, microwaves, mini-refrigerators, flat-panel televisions with HD channels and single-brew coffee makers. Our pet-friendly policy makes it easy to travel with the whole family. The hotel is conveniently located in downtown Vancouver, and puts guests moments away from the city’s vibrant neighborhoods, including the trendy Yaletown district, the famous shopping on Robson Street and the Granville Island Public Market. Theaters, galleries, museums and restaurants surround the hotel, and our location only three blocks from the Canada Line Subway system, provides quick, direct access to most of the city’s attractions.

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