Vancouver Lookout

Attractions, Accessibility

555 West Hastings Street Self-Serve Tickets Guest located at the Upper Mall Level, Vancouver, British Columbia, V6B 4N6

Vancouver Lookout Accessibility

This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.


  • Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
  • Entry route has a door that is at minimum 815 mm wide
  • One or more entry points are automated
Lobby Or Reception Area
  • Lowered counter at the reception or ticket desk
Restroom In Public Area
  • Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
  • Multiple floors with an elevator that is large enough for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)
Activities & Transportation
  • Pathways are hard packed surfaces with a maximum slope 5%


Overall Space
  • Audible alarm and/or public service system

Cognitive & Sensory Friendly

Overall Space
  • Surfaces, window coverings, and décor with minimal glare or reflection, as well as minimal use of bold patterns, shapes, or stripes
  • Subtle and/or natural lighting, no florescent or harsh lighting, and no dark shadows
  • Nonslip floor surfaces with minimal reflection
  • Designated quiet spaces with comfortable seating for individuals feeling anxious or confused
Signs & Navigation
  • Directional signs at key decision points, including main entrances, restrooms, lounges, and reception desks
  • Signs are clear and concise, in large, plain font with good contrast between text and background
  • Signs have minimal glare or reflection


Supporting Programs
  • Business accepts Access2Card ( or permits a support person to accompany the customer at no cost or at a discount
Emergency Plan
  • System in place for guests to contact a staff member for help if required
Service Dogs
  • Staff have been trained on guide and service dog policies
High Speed Internet Service
  • Business has high-speed internet service available for video application use
Additional Information

The view is partially obstructed in one area due to the physical design of the viewing deck.

Learn More

SEE IT ALL FROM HERE! The adventure starts with a 40-second glass elevator ride, whisking you 168 meters (553 feet) up to our panoramic observation deck. From there, youll enjoy stunning 360° views of Vancouvers picture-perfect sights. The Vancouver Lookout is located at the top of one of Vancouver’s iconic landmarks, the Harbour Centre. Learn about our vibrant city from information panels located throughout the deck, or follow the complimentary self-guided audio tour. Discover the ideal vantage point for historic Gastown, Coal Harbour, the citys bustling downtown core, and of course the world-famous Stanley Park, all at the Vancouver Lookout. Buy your tickets online to ensure that a visit to the Lookout is part of your Vancouver experience.