Maps

Holiday Inn Express & Suites Surrey, an IHG Hotel

Hotels, Accessibility

15808 104th Avenue, Surrey, British Columbia, V4N 5L2

Health and Safety Info

Holiday Inn Express & Suites Surrey, an IHG Hotel Accessibility

This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.

Mobility

Parking
  • Designated accessible parking near an accessible entrance that is specifically marked
Entrance
  • Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
  • Entry route has a door that is at minimum 815 mm wide
  • One or more entry points are automated
Restroom In Public Area
  • Adult change table and lift
  • Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
Food Services
  • Accessible path of travel and accessible style tables/booths
Accessible Guest Rooms
  • Entry door is a minimum 815 mm wide
  • Lowered "spyhole" in door
  • Lever type handle on entrance door
  • Easy pull or push door (max 22 newtons or 2.24 kilograms-force)
  • Space between furniture is a minimum of 900 mm
  • Lowered hanging space in closet
Accessible Guest Room Bathroom
  • Door is a minimum 815 mm wide
  • Fixed maximum hot water temperature
  • Lever style faucet controls
  • Lowered mirror at sink vanity
  • Fixed grab bars in shower
  • Handheld showerhead with lever controls
  • Bathtub with grab bars
  • Grab bars at toilet

Vision

Overall Space
  • Braille/large print signage for all publicly accessible areas
  • Multiple lighting sources to improve visibility
  • Staff are available to accompany guests through the venue as a guide, and to describe the sights

Hearing

Overall Space
  • Accommodation has closed captioning on TVs/video boards
  • Guest rooms have a doorbell flasher
  • Business has a visual warning (alarm) system

Cognitive & Sensory Friendly

Overall Space
  • Neutral or muted colours that are calming and subdued
  • Surfaces, window coverings, and décor with minimal glare or reflection, as well as minimal use of bold patterns, shapes, or stripes
  • Subtle and/or natural lighting, no florescent or harsh lighting, and no dark shadows
  • Minimal visual clutter and obstacles
  • Nonslip floor surfaces with minimal reflection
  • Door handles have colour contrast with the body of the door; doors and frames have colour contrast with adjacent walls; any glass doors are marked to make them clearly visible
  • Fragrance-free areas
  • Staff are available to accompany guests through the venue as a guide, and to describe the sights
Signs & Navigation
  • Directional signs at key decision points, including main entrances, restrooms, lounges, and reception desks
  • Signs are clear and concise, in large, plain font with good contrast between text and background
  • Signs are well lit
  • Signs have minimal glare or reflection
Restroom In Public Area
  • Adult change table and lift
  • Entrance and exit are clearly identified on doors (including stalls and back of the main door)

General

Supporting Programs
  • Business accepts Access2Card (www.access2card.ca) or permits a support person to accompany the customer at no cost or at a discount
Emergency Plan
  • Emergency plan includes staff trained to provide in-person assistance for people with cognitive disabilities
  • System in place for guests to contact a staff member for help if required
  • Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
Service Dogs
  • Business has a dog relief area on site
High Speed Internet Service
  • Business has high-speed internet service available for video application use

Welcome to the Holiday Inn Express Hotel & Suites Surrey. Located on the doorstep of Canada’s third-largest city, Vancouver, BC, guests of our cozy hotel experience big city convenience with rural hospitality. Combining the best of the business and leisure worlds, our location is unbeatable for any activity with easy access to Hwy 1 near local business and corporations and quick access to tourist attractions and big businesses in Vancouver. For those guests needing to charge up their electric vehicle, there is a Tesla Supercharge station a 5 minute walk away in the underground parking of the nearby Guildford Village Shopping Centre. Guests in town on vacation find our location among the best of Lower Mainland hotels. Because we are located just east of Vancouver our hotel’s guests can choose to easily access popular attractions like the Vancouver Aquarium, Stanley Park, English Bay and Granville Island Market or visit the Guildford Mall only 2.8 KM away which offers big city shopping at popular stores such as Walmart, Old Navy, H&M and The Bay. Surrey’s numerous recreational parks are also just minutes away from our doorstep.