Maps

Vancouver Airport Marriott Hotel

Hotels, Accessibility

7571 Westminster Highway, Richmond, British Columbia, V6X 1A3

Health and Safety Info

Vancouver Airport Marriott Hotel Accessibility

This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.

Mobility

Parking
  • Designated accessible parking near an accessible entrance that is specifically marked
  • Space specifically marked with a van-accessible sign, at minimum 4.7 metres wide, large enough to accommodate a vehicle with a side lift/ramp
Entrance
  • Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
  • Entry route has a door that is at minimum 815 mm wide
  • One or more entry points are automated
Restroom In Public Area
  • Designated gender-neutral/family restroom that can also accommodate a support person
  • Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
Food Services
  • Accessible path of travel and accessible style tables/booths
Elevator
  • Multiple floors with an elevator that is large enough for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)
Accessible Guest Rooms
  • Rooms for guests using mobility devices
  • Accessible route to accessible rooms
  • Entry door is a minimum 815 mm wide
  • Lowered "spyhole" in door
  • Lowered room controls (light switches, temperature controls)
  • Lowered bed height (550-600 mm)
  • Space between furniture is a minimum of 900 mm
  • Space on both sides of bed for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)
  • Additional guest rooms have visually or hard of hearing features
Accessible Guest Room Bathroom
  • Door is a minimum 815 mm wide
  • Roll-under sink minimum roll under height 684 mm
  • No threshold roll-in shower
  • Shower chair with backrest (fixed or portable) within reach of controls
  • Fixed grab bars in shower
  • Handheld showerhead with lever controls
  • Raised toilet - 430-480 mm above floor with grab bars

Vision

Overall Space
  • Audible alarm and/or public service system
  • Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
  • Staff are available to accompany guests through the venue as a guide, and to describe the sights
  • Elevators (if applicable) have verbal announcements at each floor, and braille on the buttons

Hearing

Overall Space
  • Accommodation has closed captioning on TVs/video boards
  • Business has a visual warning (alarm) system
  • Staff are trained to use alternative communication tools such as Apps or text messaging

Cognitive & Sensory Friendly

Overall Space
  • Neutral or muted colours that are calming and subdued
  • Surfaces, window coverings, and décor with minimal glare or reflection, as well as minimal use of bold patterns, shapes, or stripes
  • Subtle and/or natural lighting, no florescent or harsh lighting, and no dark shadows
  • Minimal visual clutter and obstacles
  • Staff are available to accompany guests through the venue as a guide, and to describe the sights
Signs & Navigation
  • Directional signs at key decision points, including main entrances, restrooms, lounges, and reception desks
  • Signs are clear and concise, in large, plain font with good contrast between text and background
  • Signs include both text and pictures to help indicate the use of different rooms
  • Signs are well lit
  • Signs have minimal glare or reflection
Restroom In Public Area
  • Designated gender-neutral/family restroom that can also accommodate a support person
Food Services
  • Menus use large, plain fonts and simple descriptions, with minimal visual stimuli

General

Emergency Plan
  • Emergency plan includes staff trained to provide in-person assistance for people with cognitive disabilities
  • System in place for guests to contact a staff member for help if required
  • Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
Service Dogs
  • Staff have been trained on guide and service dog policies

Streamline travel when you fly into Vancouver International Airport and take the complimentary hotel shuttle to Vancouver Airport Marriott Hotel. Located in Richmond, BC, near the SkyTrain, our recently reimagined hotel is designed to inspire brilliance in a sophisticated setting. Visit our premium M Club Lounge 24/7 for exclusive benefits, to retreat, recharge and refocus. Our inviting hotel restaurant, 75 West Coast Grill, a local favorite, serves fresh Canadian cuisine and is the perfect place for a happy hour cocktail or breakfast buffet. Schedule your next meeting or social event in the upscale, 4,000-square-foot Coastal Mountain Ballroom. Maintain your health goals in our gym or swim in our outdoor pool. Select suites offer balconies with spectacular views of the North Shore Mountains. Unwind on plush bedding or stay up-to-date with work at your in-room ergonomic workstation. No matter the reason for your travels, enjoy your time in Richmond, BC when you stay at Vancouver Airport Marriott Hotel.