Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
Entrance
- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- Entry route has a door that is at minimum 815 mm wide
- Lowered counter at the reception or ticket desk
- Key activities are accessible to guests using mobility devices
- Information displays (if applicable) at a lower height
- Accessible spaces have clear views of the main activity (i.e. stage, viewing area)
- Pathways are hard packed surfaces with a maximum slope 5%
Vision
- Multiple lighting options to improve visibility
- Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
- Staff are available to accompany guest through venue as a guide, and to describe the sights
Hearing
- Staff are trained to use alternative communication tools such as Apps or text messaging
General
Emergency Plan
- Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual and hearing requirements
- Staff have been trained on guide and service dog policies
- Business has a dog relief area on site
We’re your best resource for tourism or travel-related information about the Village of Pemberton, Mt. Currie, Pemberton Valley, D’Arcy, Birken, Lillooet Lake or District. Open May 13 – Sept 22, 2019