North Vancouver Visitor Centre

Visitor Centres, Accessibility

Visitor CentresNorth Vancouver, Vancouver & Area, Vancouver, Coast & Mountains

123 Carrie Cates Court Inside the Lonsale Quay Market, North Vancouver, British Columbia, V7M 3K7

Accessibility

This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.

Mobility

Parking
  • Designated accessible parking near an accessible entrance that is specifically marked
Entrance
  • Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
  • One or more entry points are automated
  • Entry route has a door that is at minimum 815 mm wide
Restroom in Public Area
  • Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
Food Services
  • Accessible path of travel and accessible style tables/booths
Elevator
  • Multiple floors with an elevator that is large enough for a 180* turn with a mobility device (minimum 1.50-metre diameter)
Activities & Transportation
  • Key activities are accessible to guests using mobility devices

Vision

  • Audible alarm and/or public service system
  • Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
  • Elevators (if applicable) have verbal announcements at each floor, and braille on the buttons

General

Emergency Plan
  • Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual and hearing requirements
High Speed Internet Service
  • Business has high-speed internet service available for video application use
Service Dogs
  • Staff have been trained on guide and service dog policies

The North Vancouver Visitor Centre provides plenty of information on local activities and events, attractions, local shops, transportation, sightseeing tours and accommodations so you can make the most of your visit to Vancouver’s North Shore.