Tourism New Westminster Visitor Centre Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
Entrance
- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- Entry route has a door that is at minimum 815 mm wide
- One or more entry points are automated
- Lowered counter at the reception or ticket desk
- Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
- Multiple floors with an elevator that is large enough for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)
- Key activities are accessible to guests using mobility devices
- Pathways are hard packed surfaces with a maximum slope 5%
Vision
Overall Space
- Braille/large print signage for all publicly accessible areas
- Elevators (if applicable) have verbal announcements at each floor, and braille on the buttons
Hearing
Overall Space
- Business has a visual warning (alarm) system
- Staff are trained to use alternative communication tools such as Apps or text messaging
General
Emergency Plan
- Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
- Business has high-speed internet service available for video application use
Our professional, highly trained staff can help you make the most of your time in New Westminster and help you plan your journey throughout British Columbia and beyond. We are located right in Downtown New Westminster inside the Anvil Centre which is home to a FREE museum & art gallery. Stop by for some advice, get cultured, and then walk or Skytrain to your next destination. We are open year-round, with the exception of December 24th, 25th, 26th, and January 1st.