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Tourism New Westminster Visitor Centre

Visitor Centres, Accessibility

Visitor CentresNew Westminster, Vancouver & Area, Vancouver, Coast & Mountains

777 Columbia St, New Westminster, British Columbia, V3M 1B6

Accessibility

This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.

Mobility

Entrance
  • Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
  • One or more entry points are automated
  • Entry route has a door that is at minimum 815 mm wide
Lobby or Reception Area
  • Lowered counter at the reception or ticket desk
Restroom in Public Area
  • Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
Elevator
  • Multiple floors with an elevator that is large enough for a 180* turn with a mobility device (minimum 1.50-metre diameter)
Activities & Transportation
  • Key activities are accessible to guests using mobility devices
  • Pathways are hard packed surfaces with a maximum slope 5%

Vision

  • Braille/large print signage for all publicly accessible areas
  • Elevators (if applicable) have verbal announcements at each floor, and braille on the buttons

Hearing

  • Business has a visual warning (alarm) system
  • Staff are trained to use alternative communication tools such as Apps or text messaging

General

Emergency Plan
  • Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual and hearing requirements
High Speed Internet Service
  • Business has high-speed internet service available for video application use

Our professional, highly trained staff can help you make the most of your time in New Westminster and help you plan your journey throughout British Columbia and beyond. We are located right in Downtown New Westminster inside the Anvil Centre which is home to a FREE museum & art gallery. Stop by for some advice, get cultured, and then walk or Skytrain to your next destination. We are open year-round, with the exception of December 24th, 25th, 26th, and January 1st.