Pender Harbour Hotel Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
Parking
- Designated accessible parking near an accessible entrance that is specifically marked
- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- Entry route has a door that is at minimum 815 mm wide
- One or more entry points are automated
- Designated gender-neutral/family restroom that can also accommodate a support person
- Accessible path of travel and accessible style tables/booths
- Accessible route to accessible rooms
- Lever type handle on entrance door
- Space between furniture is a minimum of 900 mm
- Roll-under sink minimum roll under height 684 mm
- Lever style faucet controls
- Raised toilet - 430-480 mm above floor with grab bars
Vision
Overall Space
- Multiple lighting sources to improve visibility
- Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
Hearing
Overall Space
- Accommodation has closed captioning on TVs/video boards
- Staff are trained to use alternative communication tools such as Apps or text messaging
Cognitive & Sensory Friendly
Overall Space
- Neutral or muted colours that are calming and subdued
- Surfaces, window coverings, and décor with minimal glare or reflection, as well as minimal use of bold patterns, shapes, or stripes
- Subtle and/or natural lighting, no florescent or harsh lighting, and no dark shadows
- Minimal visual clutter and obstacles
- Nonslip floor surfaces with minimal reflection
- Door handles have colour contrast with the body of the door; doors and frames have colour contrast with adjacent walls; any glass doors are marked to make them clearly visible
- Directional signs at key decision points, including main entrances, restrooms, lounges, and reception desks
- Signs are clear and concise, in large, plain font with good contrast between text and background
- Signs are well lit
- Designated gender-neutral/family restroom that can also accommodate a support person
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