Rockwater Secret Cove Resort Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
- Designated accessible parking near an accessible entrance that is specifically marked
- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- Entry route has a door that is at minimum 815 mm wide
- Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
- Accessible path of travel and accessible style tables/booths
- Rooms for guests using mobility devices
- Accessible route to accessible rooms
- Entry door is a minimum 815 mm wide
- Space between furniture is a minimum of 900 mm
- Door is a minimum 815 mm wide
- Insulated pipes under sink vanity, where these pipes are exposed
- Lever style faucet controls
- Fixed grab bars in shower
- Handheld showerhead with lever controls
Vision
- Multiple lighting sources to improve visibility
- Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
Hearing
- Accommodation has closed captioning on TVs/video boards
Cognitive & Sensory Friendly
- Neutral or muted colours that are calming and subdued
- Minimal visual clutter and obstacles
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
- Directional signs at key decision points, including main entrances, restrooms, lounges, and reception desks
General
- Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
- Business has high-speed internet service available for video application use
Rockwater Secret Cove Resort is the Sunshine Coasts premier 4-star retreat, located just a two-hour drive from Downtown Vancouver. Surrounded by nature, the resort offers a variety of oceanfront accommodations, including luxurious suites, Tenthouse Suites, and charming cabins, all blending natural beauty with modern comfort.Indulge in exquisite dining at TuBird Restaurant, unwind at the serene Rockwater Spa, or relax by the seasonal outdoor pool. For those seeking adventure, enjoy a range of outdoor activities such as kayaking, paddleboarding, and hiking. Whether you’re planning a peaceful getaway, a corporate retreat, or a dream wedding, Rockwater Secret Cove Resort promises an unforgettable experience.
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