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Accessibility

This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.

Mobility

Parking
  • Designated accessible parking near an accessible entrance that is specifically marked
  • Space specifically marked with a van-accessible sign, at minimum 4.7 metres wide, large enough to accommodate a vehicle with a side lift/ramp
Entrance
  • Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
  • Entry route has a door that is at minimum 815 mm wide
Lobby Or Reception Area
  • Lowered counter at the reception or ticket desk
Restroom In Public Area
  • Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
Food Services
  • Accessible path of travel and accessible style tables/booths
Elevator
  • Multiple floors with an elevator that is large enough for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)
Activities & Transportation
  • Key activities are accessible to guests using mobility devices
  • Information displays (if applicable) at a lower height
  • Accessible spaces have clear views of the main activity (i.e. stage, viewing area)
  • Pathways are hard packed surfaces with a maximum slope 5%
  • Transportation (e.g. sightseeing bus, train, ferry, aircraft) equipped with a lift or roll in

Vision

Overall Space
  • Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
  • Staff are available to accompany guests through the venue as a guide, and to describe the sights

Cognitive & Sensory Friendly

Overall Space
  • Staff are available to accompany guests through the venue as a guide, and to describe the sights

General

Service Dogs
  • Staff have been trained on guide and service dog policies

Located in the heart of British Columbia’s Okanagan Valley, Mission Hill Family Estate is world renowned for its award winning wines, stunning setting and architecture, and Terrace Restaurant. Majestic mountains, a scenic lake and lush orchards encase the winery’s dramatic architecture and combine to create a setting that celebrates wine, food and the arts. With organic viticultural practices that ensure care for the environment, and a timelessness that respects the family’s European heritage, the winery is a refuge from the hurried pace of daily life. Visitors can Sample fine wines, marvel at the vista and reflect on a process that’s almost as old as time itself.