Sun Peaks Grand Hotel & Conference Centre Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
Parking
- Designated accessible parking near an accessible entrance that is specifically marked
- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- Entry route has a door that is at minimum 815 mm wide
- One or more entry points are automated
- Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
- Accessible path of travel and accessible style tables/booths
- Multiple floors with an elevator that is large enough for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)
- Rooms for guests using mobility devices
- Accessible route to accessible rooms
- Entry door is a minimum 815 mm wide
- Lowered "spyhole" in door
- Lever type handle on entrance door
- Easy pull or push door (max 22 newtons or 2.24 kilograms-force)
- Space between furniture is a minimum of 900 mm
- Additional guest rooms have visually or hard of hearing features
- Door is a minimum 815 mm wide
- Roll-under sink minimum roll under height 684 mm
- Lever style faucet controls
- Lowered mirror at sink vanity
- Fixed grab bars in shower
- Handheld showerhead with lever controls
- Bathtub with grab bars
- Raised toilet - 430-480 mm above floor with grab bars
- Grab bars at toilet
Vision
Overall Space
- Braille/large print signage for all publicly accessible areas
- Audible alarm and/or public service system
- Multiple lighting sources to improve visibility
- Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
Hearing
Overall Space
- Accommodation has closed captioning on TVs/video boards
- Business has a visual warning (alarm) system
- Staff are trained to use alternative communication tools such as Apps or text messaging
Cognitive & Sensory Friendly
Overall Space
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
General
Emergency Plan
- Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
- Staff have been trained on guide and service dog policies
- Business has a dog relief area on site
- Business has high-speed internet service available for video application use
Nestled in British Columbias striking Thompson Okanagan region, the Sun Peaks Grand makes it easy to immerse yourself in the beauty of nature. Located in the middle of Sun Peaks Village, true ski-in/ski-out, the resort offers something for every guest of every ability, from award-winning skiing and riding, mountain biking, hiking trails, and Sun Peaks ONLY outdoor pool. All Hotel guestrooms were recently renovated in the fall of 2018.