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Important: This business is temporarily closed until June 16, 2021.

Sun Peaks Grand Hotel & Conference Centre

Hotels, Accessibility

3240 Village Way, Sun Peaks, British Columbia, V0E 5N0

COVID-19 Safety Plan

Accessibility

This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.

Mobility

Parking
  • Designated accessible parking near an accessible entrance that is specifically marked
Entrance
  • Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
  • Entry route has a door that is at minimum 815 mm wide
  • One or more entry points are automated
Restroom in Public Area
  • Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
Food Services
  • Accessible path of travel and accessible style tables/booths
Elevator
  • Multiple floors with an elevator that is large enough for a 180* turn with a mobility device (minimum 1.50-metre diameter)
Accessible Guest Rooms
  • Rooms for guests using mobility devices
  • Accessible route to accessible rooms
  • Entry door is a minimum 815 mm wide
  • Lowered “spyhole” in door
  • Lever type handle on entrance door
  • Easy pull or push door (max 2.3g of force)
  • Space between furniture is a minimum of 900 mm
  • Additional guest rooms have visually or hard of hearing features
Accessible Guest Room Bathroom
  • Door is a minimum 815 mm wide
  • Roll-under sink minimum roll under height 684 mm
  • Lever style faucet controls
  • Lowered mirror at sink vanity
  • Fixed grab bars in shower
  • Handheld showerhead with lever controls
  • Bathtub with grab bars
  • Raised toilet - 430-480 mm above floor with grab bars
  • Grab bars at toilet

Vision

  • Braille/large print signage for all publicly accessible areas
  • Audible alarm and/or public service system
  • Multiple lighting options to improve visibility
  • Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
  • Staff are available to accompany guest through venue as a guide, and to describe the sights

Hearing

  • Accommodation has closed captioning on TVs/video boards
  • Business has a visual warning (alarm) system
  • Staff are trained to use alternative communication tools such as Apps or text messaging

General

Emergency Plan
  • Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual and hearing requirements
High Speed Internet Service
  • Business has high-speed internet service available for video application use
Service Dogs
  • Staff have been trained on guide and service dog policies
  • Business has a dog relief area on site

Nestled in British Columbias striking Thompson Okanagan region, the Sun Peaks Grand makes it easy to immerse yourself in the beauty of nature. Located in the middle of Sun Peaks Village, true ski-in/ski-out, the resort offers something for every guest of every ability, from award-winning skiing and riding, mountain biking, hiking trails, and Sun Peaks ONLY outdoor pool. All Hotel guestrooms were recently renovated in the fall of 2018.