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Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
- Designated accessible parking near an accessible entrance that is specifically marked
- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- Entry route has a door that is at minimum 815 mm wide
- One or more entry points are automated
- Key activities are accessible to guests using mobility devices
- Information displays (if applicable) at a lower height
- Pathways are hard packed surfaces with a maximum slope 5%
Vision
- Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
Hearing
- Staff are trained to use alternative communication tools such as Apps or text messaging
Cognitive & Sensory Friendly
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
General
- Staff have been trained on guide and service dog policies
- Business has a dog relief area on site
- Business has high-speed internet service available for video application use
Our Visitor Centre is at the gateway to the Thompson Okanagan. Our staff are welcoming and provide knowledgable travelling advice for the surrounding area. The Centre itself is the perfect rest stop, offering magnificent views of Okanagan Lake, plenty of parking space, a picnic area, pristine washrooms, free WiFi and EV charging stations. We are wheelchair accessible and our gift shop features Indigenous works & local artisanal goods, in addition to snacks, drinks, ice cream and coffee. We offer free information and resources on activities and resources for the Thompson Okanagan region and other parts of British Columbia.
