summer 2020
travel ideals
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things to do
Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
Parking
- Designated accessible parking near an accessible entrance that is specifically marked
- Space specifically marked with a van-accessible sign, at minimum 4.7 metres wide, large enough to accommodate a vehicle with a side lift/ramp
- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- One or more entry points are automated
- Entry route has a door that is at minimum 815 mm wide
- Lowered counter at the reception or ticket desk
- Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
- Accessible path of travel and accessible style tables/booths
- Multiple floors with an elevator that is large enough for a 180* turn with a mobility device (minimum 1.50-metre diameter)
- Information displays (if applicable) at a lower height
- Accessible spaces have clear views of the main activity (i.e. stage, viewing area)
- Pathways are hard packed surfaces with a maximum slope 5%
Vision
- Braille/large print signage for all publicly accessible areas
- Braille/large print restaurant menus, brochures and documents available
- Audible alarm and/or public service system
- Multiple lighting options to improve visibility
- Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
- Staff are available to accompany guest through venue as a guide, and to describe the sights
- Elevators (if applicable) have verbal announcements at each floor, and braille on the buttons
Hearing
- Accommodation has closed captioning on TVs/video boards
- Business has a visual warning (alarm) system
- Staff are trained to use alternative communication tools such as Apps or text messaging
General
Emergency Plan
- Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual and hearing requirements
- Business has high-speed internet service available for video application use
- Staff have been trained on guide and service dog policies
- Business has a dog relief area on site
The best Kelowna wine tours, craft tours, and food tours. We deliver innovative and exceptional tour experiences, and inform, inspire, and create memories for our guests and team. Kelowna Wine Tours, year-round. #getwicked