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Wicked Wine Tours

Breweries, Distilleries & Cideries, Wineries & Wine Tours, Accessibility

Things To Do, Food, Drink & Wellness, Breweries, Distilleries & Cideries, Wineries & Wine ToursKelowna, Lake Country, Penticton, Summerland, Naramata, Okanagan Falls, Okanagan Valley, Oliver, Thompson Okanagan, West Kelowna

101-1865 Dilworth Dr Suite 276, Kelowna, British Columbia, V1Y 9T1

Accessibility

This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.

Mobility

Parking
  • Designated accessible parking near an accessible entrance that is specifically marked
  • Space specifically marked with a van-accessible sign, at minimum 4.7 metres wide, large enough to accommodate a vehicle with a side lift/ramp
Entrance
  • Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
  • One or more entry points are automated
  • Entry route has a door that is at minimum 815 mm wide
Lobby or Reception Area
  • Lowered counter at the reception or ticket desk
Restroom in Public Area
  • Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
Food Services
  • Accessible path of travel and accessible style tables/booths
Elevator
  • Multiple floors with an elevator that is large enough for a 180* turn with a mobility device (minimum 1.50-metre diameter)
Activities & Transportation
  • Information displays (if applicable) at a lower height
  • Accessible spaces have clear views of the main activity (i.e. stage, viewing area)
  • Pathways are hard packed surfaces with a maximum slope 5%

Vision

  • Braille/large print signage for all publicly accessible areas
  • Braille/large print restaurant menus, brochures and documents available
  • Audible alarm and/or public service system
  • Multiple lighting options to improve visibility
  • Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
  • Staff are available to accompany guest through venue as a guide, and to describe the sights
  • Elevators (if applicable) have verbal announcements at each floor, and braille on the buttons

Hearing

  • Accommodation has closed captioning on TVs/video boards
  • Business has a visual warning (alarm) system
  • Staff are trained to use alternative communication tools such as Apps or text messaging

General

Emergency Plan
  • Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual and hearing requirements
High Speed Internet Service
  • Business has high-speed internet service available for video application use
Service Dogs
  • Staff have been trained on guide and service dog policies
  • Business has a dog relief area on site

The best Kelowna wine tours, craft tours, and food tours. We deliver innovative and exceptional tour experiences, and inform, inspire, and create memories for our guests and team. Kelowna Wine Tours, year-round. #getwicked