Best Western Plus Kamloops Hotel

Hotels, Accessibility

Accommodation, HotelsKamloops, Thompson Okanagan, Thompson Valley

660 Columbia St W, Kamloops, British Columbia, V2C 1L1

Accessibility

This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.

Mobility

Parking
  • Designated accessible parking near an accessible entrance that is specifically marked
  • Space specifically marked with a van-accessible sign, at minimum 4.7 metres wide, large enough to accommodate a vehicle with a side lift/ramp
Entrance
  • Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
  • One or more entry points are automated
  • Entry route has a door that is at minimum 815 mm wide
Restroom in Public Area
  • Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
Food Services
  • Accessible path of travel and accessible style tables/booths
Elevator
  • Multiple floors with an elevator that is large enough for a 180* turn with a mobility device (minimum 1.50-metre diameter)
Accessible Guest Rooms
  • Rooms for guests using mobility devices
  • Accessible route to accessible rooms
  • Entry door is a minimum 815 mm wide
  • Lowered “spyhole” in door
  • Lever type handle on entrance door
  • Easy pull or push door (max 2.3g of force)
  • Lowered room controls (light switches, temperature controls)
  • Lowered bed height (550-600 mm)
  • Space between furniture is a minimum of 900 mm
  • Lowered hanging space in closet
Accessible Guest Room Bathroom
  • Lever style faucet controls
  • Door is a minimum 815 mm wide
  • Bath bench or chair with backrest
  • Shower chair with backrest (fixed or portable) within reach of controls
  • Grab bars at toilet
  • Lowered mirror at sink vanity
  • Handheld showerhead with lever controls
  • Roll-under sink minimum roll under height 684 mm
  • Insulated pipes under sink vanity
  • Raised toilet - 430-480 mm above floor with grab bars
  • Fixed maximum hot water temperature
  • No threshold roll-in shower
  • Bathtub with grab bars
  • Fixed grab bars in shower

Vision

  • Braille/large print signage for all publicly accessible areas
  • Audible alarm and/or public service system
  • Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
  • Staff are available to accompany guest through venue as a guide, and to describe the sights

Hearing

  • Accommodation has closed captioning on TVs/video boards
  • Business has a visual warning (alarm) system
  • Staff are trained to use alternative communication tools such as Apps or text messaging

General

Emergency Plan
  • Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual and hearing requirements
High Speed Internet Service
  • Business has high-speed internet service available for video application use
Service Dogs
  • Staff have been trained on guide and service dog policies
Additional Information

We are certified by the Rick Hansen Foundation Accessibility (RHFAC) rating program (first in Kamloops).

Learn More

Enjoy a stay at this Award Winning Environmental Friendly Hotel with a 4 Key Green Hotel rating. Located in the Sahali portion of Kamloops, nearest hotel to Thompson Rivers University and the Tournament Capital Center.With 81 guestrooms, free breakfast, Saltwater Indoor pool and hot tub. 42″ Tv’s with Optik HDTV and individual device 30/5 Wi-Fi. 4 Accessible suites with 91 cm doorways and roll-in showers including family suite. Call Hotel if any special needs.