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Best Western Plus Kamloops Hotel

Hotels, Accessibility

660 Columbia St West, Kamloops, British Columbia, V2C 1L1

Health and Safety Info

Best Western Plus Kamloops Hotel Accessibility

This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.

Mobility

Parking
  • Designated accessible parking near an accessible entrance that is specifically marked
  • Space specifically marked with a van-accessible sign, at minimum 4.7 metres wide, large enough to accommodate a vehicle with a side lift/ramp
Entrance
  • Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
  • Entry route has a door that is at minimum 815 mm wide
  • One or more entry points are automated
Restroom In Public Area
  • Designated gender-neutral/family restroom that can also accommodate a support person
  • Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
Food Services
  • Accessible path of travel and accessible style tables/booths
Elevator
  • Multiple floors with an elevator that is large enough for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)
Accessible Guest Rooms
  • Rooms for guests using mobility devices
  • Accessible route to accessible rooms
  • Entry door is a minimum 815 mm wide
  • Lowered "spyhole" in door
  • Lever type handle on entrance door
  • Easy pull or push door (max 22 newtons or 2.24 kilograms-force)
  • Lowered room controls (light switches, temperature controls)
  • Lowered bed height (550-600 mm)
  • Space between furniture is a minimum of 900 mm
  • Lowered hanging space in closet
Accessible Guest Room Bathroom
  • Door is a minimum 815 mm wide
  • Fixed maximum hot water temperature
  • Roll-under sink minimum roll under height 684 mm
  • Insulated pipes under sink vanity, where these pipes are exposed
  • Lever style faucet controls
  • Lowered mirror at sink vanity
  • No threshold roll-in shower
  • Shower chair with backrest (fixed or portable) within reach of controls
  • Fixed grab bars in shower
  • Handheld showerhead with lever controls
  • Bathtub with grab bars
  • Bath bench or chair with backrest
  • Raised toilet - 430-480 mm above floor with grab bars
  • Grab bars at toilet

Vision

Overall Space
  • Braille/large print signage for all publicly accessible areas
  • Audible alarm and/or public service system
  • Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
  • Staff are available to accompany guests through the venue as a guide, and to describe the sights

Hearing

Overall Space
  • Accommodation has closed captioning on TVs/video boards
  • Business has a visual warning (alarm) system
  • Staff are trained to use alternative communication tools such as Apps or text messaging

Cognitive & Sensory Friendly

Overall Space
  • Neutral or muted colours that are calming and subdued
  • Surfaces, window coverings, and décor with minimal glare or reflection, as well as minimal use of bold patterns, shapes, or stripes
  • Minimal visual clutter and obstacles
  • Staff are available to accompany guests through the venue as a guide, and to describe the sights
Signs & Navigation
  • Signs are clear and concise, in large, plain font with good contrast between text and background
  • Signs are well lit
  • Signs have minimal glare or reflection
Restroom In Public Area
  • Designated gender-neutral/family restroom that can also accommodate a support person

General

Emergency Plan
  • System in place for guests to contact a staff member for help if required
  • Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
Service Dogs
  • Staff have been trained on guide and service dog policies
  • Business has a dog relief area on site
High Speed Internet Service
  • Business has high-speed internet service available for video application use
Additional Information

We are certified by the Rick Hansen Foundation Accessibility (RHFAC) rating program (first in Kamloops).

At the Best Western Plus Kamloops Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Kamloops Hotel will stand out among other hotels in Kamloops,BC. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Kamloops Hotel will provide you with the superior customer service that you are used to at Best Western Hotels & Resorts.

Fall Special
Featured Deal

Fall Special

Available until November 20, 2022

Stay between September 5 and November 20 and receive 20% off. Hot buffet breakfast, parking and WiFi are always included.

See Deal