The Prince Rupert Visitor Centre & Port Interpretive Centre

Visitor Centres, Accessibility

Visitor CentresStewart-Cassiar & Highway 16, Prince Rupert, Northern British Columbia

215 Cow Bay Rd, Prince Rupert, British Columbia, V8J 1A2

Accessibility

This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.

Mobility

Parking
  • Designated accessible parking near an accessible entrance that is specifically marked
  • Space specifically marked with a van-accessible sign, at minimum 4.7 metres wide, large enough to accommodate a vehicle with a side lift/ramp
Entrance
  • Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
  • Entry route has a door that is at minimum 815 mm wide
Lobby or Reception Area
  • Lowered counter at the reception or ticket desk
Restroom in Public Area
  • Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
Activities & Transportation
  • Information displays (if applicable) at a lower height
  • Accessible spaces have clear views of the main activity (i.e. stage, viewing area)

Vision

  • Braille/large print signage for all publicly accessible areas
  • Braille/large print restaurant menus, brochures and documents available
  • Audible alarm and/or public service system
  • Multiple lighting options to improve visibility
  • Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
  • Staff are available to accompany guest through venue as a guide, and to describe the sights

General

High Speed Internet Service
  • Business has high-speed internet service available for video application use
Service Dogs
  • Staff have been trained on guide and service dog policies
  • Business has a dog relief area on site
Additional Information

Wheelchair accessible toilets, interior lights, floor to ceiling windows for optimal daylight, service dogs okay.

Learn More

The Prince Rupert Visitor Centre is located in the Port Interpretive Centre on the ground floor of the Atlin Terminal in the historic Cow Bay district of Prince Rupert. If you’re planning a trip anywhere in BC, or are in Prince Rupert visiting yourself, our informative and friendly staff are available to help you discover our nature or help you plan your next destination. The Port Interpretive Centre tells the story of the Port of Prince Rupert. It is a story that stretches from 10,000 years ago — when the area served as a vital trading hub for the Ts’msyen First Nation — to the present, with the rapid growth of the port’s commerce in containers, coal, and grain. A highlight for visitors of all ages is the Interactive Trade Route Simulator, a sensory feature that allows visitors to select a commodity and ‘launch’ a ship to visualize the supply chain of imports and exports flowing through the Port of Prince Rupert.