Fort Nelson Visitor Information Centre

Visitor Centres, Accessibility

Visitor CentresFort Nelson, Northern British Columbia, Northern Rockies & Alaska Highway

5500 Alaska Highway, Fort Nelson, British Columbia, V0C 1R0

Accessibility

This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.

Mobility

Parking
  • Designated accessible parking near an accessible entrance that is specifically marked
  • Space specifically marked with a van-accessible sign, at minimum 4.7 metres wide, large enough to accommodate a vehicle with a side lift/ramp
Entrance
  • Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
  • One or more entry points are automated
  • Entry route has a door that is at minimum 815 mm wide
Lobby or Reception Area
  • Lowered counter at the reception or ticket desk
Restroom in Public Area
  • Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
Activities & Transportation
  • Key activities are accessible to guests using mobility devices
  • Accessible spaces have clear views of the main activity (i.e. stage, viewing area)
  • Pathways are hard packed surfaces with a maximum slope 5%

Vision

  • Audible alarm and/or public service system
  • Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
  • Staff are available to accompany guest through venue as a guide, and to describe the sights

Hearing

  • Business has a visual warning (alarm) system
  • Staff are trained to use alternative communication tools such as Apps or text messaging

General

Emergency Plan
  • Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual and hearing requirements
High Speed Internet Service
  • Business has high-speed internet service available for video application use
Service Dogs
  • Staff have been trained on guide and service dog policies
  • Business has a dog relief area on site

The Fort Nelson Visitor Information Centre is located at Mile 300 on the famous Alaska Highway. Stop in to get information, ask questions, use the computers or internet, use bathrooms and fill up your coffee mug. The centre is also stocked with local artisan products from art and jewelry to pottery and First Nations products which may make a great keepsake. We have Covid-19 procedures in place – if you have any concerns please give us a call We are closed on Statutory Holidays

Northern Rockies Lodge in Muncho Lake Provincial Park on the Alaska Highway