Trail Visitor Centre at the Trail Riverfront Centre

Visitor Centres, Accessibility

Visitor CentresKootenay Rockies, Kootenays, Trail

1505 Bay Ave Intersection of Bay and Helena, Trail, British Columbia, V1R 4B2


This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.


  • Designated accessible parking near an accessible entrance that is specifically marked
  • Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
  • One or more entry points are automated
  • Entry route has a door that is at minimum 815 mm wide
Lobby or Reception Area
  • Lowered counter at the reception or ticket desk
Restroom in Public Area
  • Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
  • Multiple floors with an elevator that is large enough for a 180* turn with a mobility device (minimum 1.50-metre diameter)
Activities & Transportation
  • Key activities are accessible to guests using mobility devices
  • Information displays (if applicable) at a lower height
  • Pathways are hard packed surfaces with a maximum slope 5%


  • Audible alarm and/or public service system
  • Staff are available to accompany guest through venue as a guide, and to describe the sights


High Speed Internet Service
  • Business has high-speed internet service available for video application use

Trail, BC is located in the beautiful West Kootenay region of the southern BC interior. Nestled between the Monashee and Selkirk Mountains, Trail sits on the banks of the mighty Columbia River. The Trail Visitor Centre operates from the Trail Riverfront Centre in the heart of downtown Trail, sharing space with the Trail Museum & Archives and the Trail & District Public Library. Current COVID measures include a 10-person limit in the building at one time and 4-6 people in museum galleries. Feel free to contact staff in advance for any questions you may have. Patrons will also be required to sanitize hands upon entry. While masks are not required, they are encouraged!