Coast Hillcrest Hotel Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
Parking
- Designated accessible parking near an accessible entrance that is specifically marked
- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- Entry route has a door that is at minimum 815 mm wide
- One or more entry points are automated
- Designated gender-neutral/family restroom that can also accommodate a support person
- Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
- Rooms for guests using mobility devices
- Accessible route to accessible rooms
- Entry door is a minimum 815 mm wide
- Lowered "spyhole" in door
- Lever type handle on entrance door
- Lowered room controls (light switches, temperature controls)
- Space between furniture is a minimum of 900 mm
- Lowered hanging space in closet
- Door is a minimum 815 mm wide
- Roll-under sink minimum roll under height 684 mm
- Lever style faucet controls
- Lowered mirror at sink vanity
- No threshold roll-in shower
- Bath bench or chair with backrest
- Raised toilet - 430-480 mm above floor with grab bars
- Grab bars at toilet
Vision
Overall Space
- Braille/large print signage for all publicly accessible areas
- Multiple lighting sources to improve visibility
- Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
- Elevators (if applicable) have verbal announcements at each floor, and braille on the buttons
Hearing
Overall Space
- Business has a visual warning (alarm) system
Cognitive & Sensory Friendly
Overall Space
- Neutral or muted colours that are calming and subdued
- Surfaces, window coverings, and décor with minimal glare or reflection, as well as minimal use of bold patterns, shapes, or stripes
- Subtle and/or natural lighting, no florescent or harsh lighting, and no dark shadows
- Minimal visual clutter and obstacles
- Nonslip floor surfaces with minimal reflection
- Background noise is minimal, and alarms or auditory cues are on a low frequency
- Designated quiet spaces with comfortable seating for individuals feeling anxious or confused
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
- Designated gender-neutral/family restroom that can also accommodate a support person
- Menus use large, plain fonts and simple descriptions, with minimal visual stimuli
General
Emergency Plan
- Emergency plan includes staff trained to provide in-person assistance for people with cognitive disabilities
- System in place for guests to contact a staff member for help if required
- Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
- Staff have been trained on guide and service dog policies
- Business has a dog relief area on site
- Business has high-speed internet service available for video application use
Additional Information
Please contact us directly for your specific needs.
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Nestled at the base of the spectacular Monashee and Selkirk Mountains, the Coast Hillcrest Hotel lets you feel away from it all, while still being just a few minutes from Revelstokes city center. Our full-service hotel features two superb restaurants to choose from. While youre here, youll also want to take advantage of our outdoor Jacuzzi, health spa, and fitness centre.
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