COVID-19 (CORONAVIRUS) UPDATE:

SEE DETAILS

CLOSE

Nelson Visitor Centre

Visitor Centres, Accessibility

Visitor CentresKootenay Rockies, Kootenays, Nelson

91 Baker St, Nelson, British Columbia, V1L 4G8

Accessibility

This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.

Mobility

Entrance
  • Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
  • Entry route has a door that is at minimum 815 mm wide
Restroom in Public Area
  • Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
Food Services
  • Accessible path of travel and accessible style tables/booths
Activities & Transportation
  • Key activities are accessible to guests using mobility devices
  • Information displays (if applicable) at a lower height
  • Accessible spaces have clear views of the main activity (i.e. stage, viewing area)
  • Pathways are hard packed surfaces with a maximum slope 5%

Vision

  • Braille/large print signage for all publicly accessible areas
  • Audible alarm and/or public service system
  • Multiple lighting options to improve visibility
  • Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
  • Staff are available to accompany guest through venue as a guide, and to describe the sights

Hearing

  • Staff are trained to use alternative communication tools such as Apps or text messaging

General

High Speed Internet Service
  • Business has high-speed internet service available for video application use
Service Dogs
  • Staff have been trained on guide and service dog policies
  • Business has a dog relief area on site

The Nelson and Kootenay Lake region in the South-east corner of BC is a cultural & adventure travel destination unlike any other in the world. Discover this unique corner of British Columbia and enjoy eclectic fodder for foodies, art-goers, music lovers, history buffs, and adventure seekers. #ExploreKootenayLake Find the Nelson Visitor Centre in the historic CP Station. We are the place to go to find out about everything in the West Kootenay region and beyond.