Maps

Kimberley Visitor Centre Accessibility

This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.

Mobility

Parking
  • Designated accessible parking near an accessible entrance that is specifically marked
  • Space specifically marked with a van-accessible sign, at minimum 4.7 metres wide, large enough to accommodate a vehicle with a side lift/ramp
Entrance
  • Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
Activities & Transportation
  • Key activities are accessible to guests using mobility devices
  • Information displays (if applicable) at a lower height
  • Accessible spaces have clear views of the main activity (i.e. stage, viewing area)
  • Transportation (e.g. sightseeing bus, train, ferry, aircraft) equipped with a lift or roll in

Vision

Overall Space
  • Audible alarm and/or public service system
  • Multiple lighting sources to improve visibility
  • Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
  • Staff are available to accompany guests through the venue as a guide, and to describe the sights

Cognitive & Sensory Friendly

Overall Space
  • Neutral or muted colours that are calming and subdued
  • Surfaces, window coverings, and décor with minimal glare or reflection, as well as minimal use of bold patterns, shapes, or stripes
  • Subtle and/or natural lighting, no florescent or harsh lighting, and no dark shadows
  • Door handles have colour contrast with the body of the door; doors and frames have colour contrast with adjacent walls; any glass doors are marked to make them clearly visible
  • Background noise is minimal, and alarms or auditory cues are on a low frequency
  • Fragrance-free areas
  • Staff are available to accompany guests through the venue as a guide, and to describe the sights
Signs & Navigation
  • Directional signs at key decision points, including main entrances, restrooms, lounges, and reception desks
  • Signs are clear and concise, in large, plain font with good contrast between text and background
  • Signs include both text and pictures to help indicate the use of different rooms
  • Signs are well lit
  • Signs have minimal glare or reflection

General

Service Dogs
  • Staff have been trained on guide and service dog policies
  • Business has a dog relief area on site
High Speed Internet Service
  • Business has high-speed internet service available for video application use

Start your stay on the right foot with a trip to the Kimberley Visitor Centre. The Centre is centrally located at the far end of the downtown core parking area on the corner that Ross St. turns into Kimberley Ave., within eyesight of our one-and-only stoplight. Here, youll find in-the-know, long-time locals ready to greet you with plenty of insider tips on how to make your Kimberley stay memorable and tailored to your needs. We have collected one of the largest collections of Visitor Guides and local information you’ll find at any Visitor Center. We also have a convenient electric vehicle charging station, as well as public washrooms that are available for use during Visitor Centre hours.

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