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Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
Parking
- Designated accessible parking near an accessible entrance that is specifically marked
- Space specifically marked with a van-accessible sign, at minimum 4.7 metres wide, large enough to accommodate a vehicle with a side lift/ramp
- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- Entry route has a door that is at minimum 815 mm wide
- Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
- Accessible path of travel and accessible style tables/booths
- Key activities are accessible to guests using mobility devices
- Pathways are hard packed surfaces with a maximum slope 5%
Vision
Overall Space
- Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
Hearing
Overall Space
- Staff are trained to use alternative communication tools such as Apps or text messaging
Cognitive & Sensory Friendly
Overall Space
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
General
Service Dogs
- Business has a dog relief area on site
- Business has high-speed internet service available for video application use
Stop by the Golden Visitor Centre to speak with our local, knowledgeable counsellors who are the best resource for insider tips on where to stay, what to eat and how to make the most of your mountain adventure. We offer free local maps and guides, trip planning advice and free wifi. Parks Canada passes and a selection of souvenirs are also available for purchase. Our building and washrooms are fully accessible. Our picnic tables make for a great place for lunch while your dog enjoys a break in the dog run.