Hampton Inn & Suites by Hilton Vancouver-Downtown Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
- Designated accessible parking near an accessible entrance that is specifically marked
- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- Entry route has a door that is at minimum 815 mm wide
- Lowered counter at the reception or ticket desk
- Designated gender-neutral/family restroom that can also accommodate a support person
- Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
- Accessible path of travel and accessible style tables/booths
- Multiple floors with an elevator that is large enough for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)
- Rooms for guests using mobility devices
- Accessible route to accessible rooms
- Entry door is a minimum 815 mm wide
- Lever type handle on entrance door
- Lowered room controls (light switches, temperature controls)
- Door is a minimum 815 mm wide
- Lever style faucet controls
- Shower chair with backrest (fixed or portable) within reach of controls
- Fixed grab bars in shower
- Handheld showerhead with lever controls
- Raised toilet - 430-480 mm above floor with grab bars
- Grab bars at toilet
Vision
- Audible alarm and/or public service system
- Multiple lighting sources to improve visibility
- Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
Hearing
- Accommodation has closed captioning on TVs/video boards
- Business has a visual warning (alarm) system
Cognitive & Sensory Friendly
- Neutral or muted colours that are calming and subdued
- Surfaces, window coverings, and décor with minimal glare or reflection, as well as minimal use of bold patterns, shapes, or stripes
- Subtle and/or natural lighting, no florescent or harsh lighting, and no dark shadows
- Minimal visual clutter and obstacles
- Nonslip floor surfaces with minimal reflection
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
- Directional signs at key decision points, including main entrances, restrooms, lounges, and reception desks
- Signs are clear and concise, in large, plain font with good contrast between text and background
- Signs are well lit
- Signs have minimal glare or reflection
- Entrance and exit are clearly identified on doors (including stalls and back of the main door)
- Designated gender-neutral/family restroom that can also accommodate a support person
General
- Emergency plan includes staff trained to provide in-person assistance for people with cognitive disabilities
- Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
- Staff have been trained on guide and service dog policies
The Hampton Inn & Suites Vancouver Downtown hotel is located in the heart of downtown Vancouver on prestigious Robson Street. We are across from BC Place, just steps from Roger’s Arena and the Queen Elizabeth Theatre, and walking distance to Yaletown, Gastown, Chinatown, Granville Island and Canada Place Cruise Ship Terminal. Our downtown Vancouver Hampton Inn & Suites features a 16 storey high rise with 132 spacious rooms and suites. All of our hotel rooms are air conditioned and decorated in a soothing west coast tapestry, and have a coffeemaker, hair dryer, microwave/fridge, WiFi, and cable TV. Sure to please the busy executive or British, Columbia leisure traveler, Vancouver Hampton Inn & Suites hotel guests will enjoy complimentary On the House hot breakfast buffet served daily. Our downtown Vancouver hotel also features gated, underground parking, a rooftop entertainment facility with whirlpool, WiFi in all public areas, and a restaurant.