Best Western Plus Wine Country Hotel & Suites Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
- Designated accessible parking near an accessible entrance that is specifically marked
- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- Entry route has a door that is at minimum 815 mm wide
- One or more entry points are automated
- Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
- Accessible path of travel and accessible style tables/booths
- Multiple floors with an elevator that is large enough for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)
- Rooms for guests using mobility devices
- Accessible route to accessible rooms
- Entry door is a minimum 815 mm wide
- Lowered "spyhole" in door
- Lever type handle on entrance door
- Easy pull or push door (max 22 newtons or 2.24 kilograms-force)
- Lowered room controls (light switches, temperature controls)
- Lowered bed height (550-600 mm)
- Space between furniture is a minimum of 900 mm
- Space on both sides of bed for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)
- Lowered hanging space in closet
- Portable or ceiling track lift system
- Additional guest rooms have visually or hard of hearing features
- Door is a minimum 815 mm wide
- Roll-under sink minimum roll under height 684 mm
- Lowered mirror at sink vanity
- No threshold roll-in shower
- Shower chair with backrest (fixed or portable) within reach of controls
- Fixed grab bars in shower
- Handheld showerhead with lever controls
- Raised toilet - 430-480 mm above floor with grab bars
- Grab bars at toilet
Vision
- Audible alarm and/or public service system
- Multiple lighting sources to improve visibility
- Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
Hearing
- Accommodation has closed captioning on TVs/video boards
- Guest rooms have a doorbell flasher
- Business has a visual warning (alarm) system
- Staff are trained to use alternative communication tools such as Apps or text messaging
Cognitive & Sensory Friendly
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
General
- Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
- Staff have been trained on guide and service dog policies
- Business has high-speed internet service available for video application use
At the Best Western Plus Wine Country Hotel & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Wine Country Hotel & Suites will stand out among other hotels in West Kelowna,BC. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Wine Country Hotel & Suites will provide you with the superior customer service that you are used to at Best Western Hotels & Resorts.