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Ogopogo Tours

Sightseeing, Wineries & Wine Tours, Accessibility

Accessibility

This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.

Mobility

Shuttle Service
  • Shuttle service equipped with a lift or roll-in access
Activities & Transportation
  • Key activities are accessible to guests using mobility devices
  • Transportation (e.g. sightseeing bus, train, ferry, aircraft) equipped with a lift or roll in

Vision

Overall Space
  • Audible alarm and/or public service system
  • Multiple lighting sources to improve visibility
  • Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
  • Staff are available to accompany guests through the venue as a guide, and to describe the sights

Hearing

Overall Space
  • Staff are trained to use alternative communication tools such as Apps or text messaging

Cognitive & Sensory Friendly

Overall Space
  • Staff are available to accompany guests through the venue as a guide, and to describe the sights

General

Service Dogs
  • Staff have been trained on guide and service dog policies
  • Business has a dog relief area on site

Summerland based Ogopogo Tours offers Award-Winning Sustainable Sightseeing & Wine Tours in the South Okanagan, catering to small groups of up to 14 guests allowing for a truly personalized service. Choose from a scheduled tour, or have a tour customized just for you. Charter, shuttle and transportation services are also available. Our core values are: Safety, Customer Service Excellence, Sustainable Tourism, Integrity and Fun. We live each of these whole-heartedly with our tours and in our day-to-day lives. Guest comments include: Best Tour Company, Exceptional Service, Excellent commentaries, Exceeded Expectations, extremely affordable, goes the extra mile very professional, FUN!. When we started this company in 2015, our goal was to provide the kind of service that prompted comments like Best tour ever. Our mission has expanded, continuing this level of service while committing to sustainable tourism. Sustainable Tour Operator of the Year Canada (2018)