Hotel Penticton, Ascend Hotel Collection Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
Parking
- Designated accessible parking near an accessible entrance that is specifically marked
- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- Entry route has a door that is at minimum 815 mm wide
- One or more entry points are automated
- Lowered counter at the reception or ticket desk
- Designated gender-neutral/family restroom that can also accommodate a support person
- Accessible path of travel and accessible style tables/booths
- Rooms for guests using mobility devices
- Accessible route to accessible rooms
- Lever type handle on entrance door
- Easy pull or push door (max 22 newtons or 2.24 kilograms-force)
- Space between furniture is a minimum of 900 mm
- Space on both sides of bed for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)
- Door is a minimum 815 mm wide
- Roll-under sink minimum roll under height 684 mm
- Insulated pipes under sink vanity, where these pipes are exposed
- Lever style faucet controls
- Fixed grab bars in shower
- Bathtub with grab bars
- Bath bench or chair with backrest
- Grab bars at toilet
Vision
Overall Space
- Multiple lighting sources to improve visibility
Hearing
Overall Space
- Accommodation has closed captioning on TVs/video boards
Cognitive & Sensory Friendly
Signs & Navigation
- Directional signs at key decision points, including main entrances, restrooms, lounges, and reception desks
- Signs are clear and concise, in large, plain font with good contrast between text and background
- Designated gender-neutral/family restroom that can also accommodate a support person
General
Supporting Programs
- Business accepts Access2Card (www.access2card.ca) or permits a support person to accompany the customer at no cost or at a discount
- Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
- Staff have been trained on guide and service dog policies
- Business has a dog relief area on site
- Business has high-speed internet service available for video application use
Whether youre visiting on business or coming to hike, bike, ski, and stroll through the areas breathtaking scenery, Hotel Penticton is your perfect launching point. Were right next to the Convention Centre and only a block from the Penticton Golf & Country Club and Lake Okanagan. Our beautiful guest rooms feature complimentary Wi-Fi, local calls, triple-sheeted bedding, and more.