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Prestige Lakeside Resort, BW Premier Collection

Hotels, Accessibility

701 Lakeside Dr, Nelson, British Columbia, V1L 6G3

Accessibility

This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.

Mobility

Parking

Designated accessible parking near an accessible entrance that is specifically marked

Entrance

Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
One or more entry points are automated
Entry route has a door that is at minimum 815 mm wide

Restroom in Public Area

Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door

Food Services

Accessible path of travel and accessible style tables/booths

Elevator

Multiple floors with an elevator that is large enough for a 180* turn with a mobility device (minimum 1.50-metre diameter)

Accessible Guest Rooms

Rooms for guests using mobility devices
Accessible route to accessible rooms
Entry door is a minimum 815 mm wide
Lowered “spyhole” in door
Lever type handle on entrance door
Lowered bed height (550-600 mm)
Space between furniture is a minimum of 900 mm
Lowered hanging space in closet
Additional guest rooms have visually or hard of hearing features

Accessible Guest Room Bathroom

Lever style faucet controls
Door is a minimum 815 mm wide
Shower chair with backrest (fixed or portable) within reach of controls
Handheld showerhead with lever controls
Roll-under sink minimum roll under height 684 mm
Raised toilet - 430-480 mm above floor with grab bars
Fixed grab bars in shower

Vision

Audible alarm and/or public service system

Multiple lighting options to improve visibility

Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail

Staff are available to accompany guest through venue as a guide, and to describe the sights

Hearing

Accommodation has closed captioning on TVs/video boards

Business has a visual warning (alarm) system

Staff are trained to use alternative communication tools such as Apps or text messaging

General

High Speed Internet Service

Business has high-speed internet service available for video application use

Service Dogs

Business has a dog relief area on site

Additional Information

Hotel will remove hinges in order to increase accessibility to room; fire requirement to have auto-close; hotel will adjust bed height to accommodate guests' needs

Located on the shores of stunning Kootenay Lake, our full service resort and convention centre offers exquisite deluxe rooms and designer suites. Onsite features include restaurant, lounge, fitness centre, indoor pool/hot tub, day spa, boutique shops and full service marina. Lifestyle and Getaway packages available. Please note: we are in the process of completing some exciting renovations to the resorts interior, including replacing the carpets and wallpaper in our guestrooms and/or hallways. Work may occur daily between the hours of 8 am to 8 pm until mid-April. We are committing to limiting noise as much as possible and ensuring that our guests experience little disruption during their stay. Thank you for your understanding.