Prestige Rocky Mountain Resort and Convention Centre

Hotels, Accessibility

Accommodation, HotelsKootenay Rockies, Canadian Rockies, Cranbrook

209 Van Horne St S, Cranbrook, British Columbia, V1C 6R9

Accessibility

This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.

Mobility

Parking
  • Designated accessible parking near an accessible entrance that is specifically marked
Entrance
  • Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
Food Services
  • Accessible path of travel and accessible style tables/booths
Elevator
  • Multiple floors with an elevator that is large enough for a 180* turn with a mobility device (minimum 1.50-metre diameter)
Accessible Guest Rooms
  • Rooms for guests using mobility devices
  • Accessible route to accessible rooms
  • Entry door is a minimum 815 mm wide
  • Lowered “spyhole” in door
  • Lever type handle on entrance door
  • Easy pull or push door (max 2.3g of force)
  • Space between furniture is a minimum of 900 mm
  • Lowered hanging space in closet
Accessible Guest Room Bathroom
  • Lever style faucet controls
  • Door is a minimum 815 mm wide
  • Bath bench or chair with backrest
  • Shower chair with backrest (fixed or portable) within reach of controls
  • Grab bars at toilet
  • Lowered mirror at sink vanity
  • Handheld showerhead with lever controls
  • Roll-under sink minimum roll under height 684 mm
  • Insulated pipes under sink vanity
  • Raised toilet - 430-480 mm above floor with grab bars
  • Bathtub with grab bars
  • Fixed grab bars in shower

Vision

  • Braille/large print signage for all publicly accessible areas
  • Multiple lighting options to improve visibility
  • Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
  • Staff are available to accompany guest through venue as a guide, and to describe the sights

Hearing

  • Accommodation has closed captioning on TVs/video boards
  • Business has a visual warning (alarm) system

General

High Speed Internet Service
  • Business has high-speed internet service available for video application use
Service Dogs
  • Business has a dog relief area on site
Supporting Programs
  • Business accepts Access2Card (www.access2card.ca)

Elegant full service resort and convention centre offering exquisite deluxe rooms, designer suites, restaurant, bar & grill, cappuccino bar & bistro, fitness centre, indoor pool/hot tub, day spa, hair salon and boutique shops. Customized Adventure and Lifestyle package available.

SnowBirds Special
Featured Deal

SnowBirds Special

Available until March 31, 2021

Stay two or more nights and save 30% off your entire stay!

See Deal
Fall Back in Love with Travel
Featured Deal

Fall Back in Love with Travel

Available until December 31, 2020

Stay two or more nights and save 50% on every second night. Receive a free night voucher too!

See Deal