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Prestige Rocky Mountain Resort and Convention Centre

Hotels, Accessibility

209 Van Horne St S, Cranbrook, British Columbia, V1C 6R9

Accessibility

This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.

Mobility

Parking

Designated accessible parking near an accessible entrance that is specifically marked

Entrance

Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope

Food Services

Accessible path of travel and accessible style tables/booths

Elevator

Multiple floors with an elevator that is large enough for a 180* turn with a mobility device (minimum 1.50-metre diameter)

Accessible Guest Rooms

Rooms for guests using mobility devices
Accessible route to accessible rooms
Entry door is a minimum 815 mm wide
Lowered “spyhole” in door
Lever type handle on entrance door
Easy pull or push door (max 2.3g of force)
Space between furniture is a minimum of 900 mm
Lowered hanging space in closet

Accessible Guest Room Bathroom

Lever style faucet controls
Door is a minimum 815 mm wide
Bath bench or chair with backrest
Shower chair with backrest (fixed or portable) within reach of controls
Grab bars at toilet
Lowered mirror at sink vanity
Handheld showerhead with lever controls
Roll-under sink minimum roll under height 684 mm
Insulated pipes under sink vanity
Raised toilet - 430-480 mm above floor with grab bars
Bathtub with grab bars
Fixed grab bars in shower

Vision

Braille/large print signage for all publicly accessible areas

Multiple lighting options to improve visibility

Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail

Staff are available to accompany guest through venue as a guide, and to describe the sights

Hearing

Accommodation has closed captioning on TVs/video boards

Business has a visual warning (alarm) system

General

High Speed Internet Service

Business has high-speed internet service available for video application use

Service Dogs

Business has a dog relief area on site

Supporting Programs

Business accepts Access2Card (www.access2card.ca)

Elegant full service resort and convention centre offering exquisite deluxe rooms, designer suites, restaurant, bar & grill, cappuccino bar & bistro, fitness centre, indoor pool/hot tub, day spa, hair salon and boutique shops. Customized Adventure and Lifestyle package available.