Prestige Rocky Mountain Resort Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
- Designated accessible parking near an accessible entrance that is specifically marked
- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- Entry route has a door that is at minimum 815 mm wide
- One or more entry points are automated
- Accessible path of travel and accessible style tables/booths
- Multiple floors with an elevator that is large enough for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)
- Rooms for guests using mobility devices
- Accessible route to accessible rooms
- Entry door is a minimum 815 mm wide
- Lowered "spyhole" in door
- Lever type handle on entrance door
- Easy pull or push door (max 22 newtons or 2.24 kilograms-force)
- Lowered room controls (light switches, temperature controls)
- Space between furniture is a minimum of 900 mm
- Lowered hanging space in closet
- Door is a minimum 815 mm wide
- Roll-under sink minimum roll under height 684 mm
- Insulated pipes under sink vanity, where these pipes are exposed
- Lever style faucet controls
- Lowered mirror at sink vanity
- No threshold roll-in shower
- Shower chair with backrest (fixed or portable) within reach of controls
- Fixed grab bars in shower
- Handheld showerhead with lever controls
- Bathtub with grab bars
- Bath bench or chair with backrest
- Raised toilet - 430-480 mm above floor with grab bars
- Grab bars at toilet
Vision
- Braille/large print signage for all publicly accessible areas
- Multiple lighting sources to improve visibility
- Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
Hearing
- Accommodation has closed captioning on TVs/video boards
- Business has a visual warning (alarm) system
Cognitive & Sensory Friendly
- Neutral or muted colours that are calming and subdued
- Minimal visual clutter and obstacles
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
General
- Business accepts Access2Card (www.access2card.ca) or permits a support person to accompany the customer at no cost or at a discount
- Staff have been trained on guide and service dog policies
- Business has a dog relief area on site
- Business has high-speed internet service available for video application use
Prestige Rocky Mountain Resort is a proud member of the WorldHotels Crafted Collection. At the Prestige Rocky Mountain Resort, our biggest priority is leaving a lasting impression, long after you check out. You’ll notice our Crafted distinct style the minute you walk in. Our elegant hotel offers the highest quality amenities and service, sure to win over even the most refined traveler’s favor. Located in Cranbrook, BC the Crafted lifestyle comes with a fully equipped fitness room for the active traveler, an exquisite on-site dining experience for the culinary aficionado, and ample amounts of meeting space suited to accommodate any large gathering.
