Cancellation Policy
Full refunds are given to guest reservations that are cancelled at least 24 hours in advance of the departure time.
Group Policy
Full refunds are given to group reservations that are cancelled at least 24 hours in advance of the departure time.
Age Restrictions
We recommend that all families travelling with children under the age of 7 experience our Ocean Magic Adventures rather than our Zodiac Adventures.
Clothing Gear Required
Please come prepared for cool weather. Dress in layers. It is always colder on the water than one might expect. Trip temperatures are typically 10 degrees Celsius or 18 degree Fahrenheit cooler than the temperature on land.
Recommended clothing items include long pants, close toed shoes, a sweat shirt or fleece, and a jacket to break the wind. Guests are also advised to bring sunglasses as the help to shield the eyes when travelling at high speeds.
Mobility Restrictions
Persons with mobility restrictions are welcome to join our tours; however, mobility aids must be stowed away or stored in our office prior to each departure.